Alex Katselis

I called Fox Valley and spoke with Mike Hampel on a late Saturday morning. Said I would be there in a little over an hour and told him the 2015 Lexus 350 I was interested in. I arrived and Mike had the vehi Saturday morning. Said I would be there in a little over an hour and told him the 2015 Lexus 350 I was interested in. I arrived and Mike had the vehicle ready at the front door and took it for a test drive around the area. I checked out the rest of the car, was pleased with the vehicle. Between Mike, the manager and I we hashed out the figures back and fourth, reached an agreement and I had purchased the car. Dropped off the signed paperwork (including my wife's signatures, and picked up the car Thursday night. Clean car, excellent running conditional and would totally recommend working with Mike and the rest of the staff. As I write this I feel good about the car I got for the money I spent and dealing with who I dealt with at the dealership made this a very comfortable experience, in purchasing a nice used car from them. 9 1/2 out of 10. (I don't give out 10's ever). More

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Reached out to this dealership roughly 4 weeks before purchasing and was contacted by Otis A. He was very upfront and easy to work with. Went the extra mile and to provide me additional photos even went purchasing and was contacted by Otis A. He was very upfront and easy to work with. Went the extra mile and to provide me additional photos even went out and did an additional walk around on the vehicle, recorded it and sent to me. Addressed all my questions and kept me in the loop from start to finish. Wasn’t overly pushy and addressed all concerns. I really did enjoy the process of buying this vehicle. They were willing to work with me and I felt as though it was a very straight up transaction. Otis really went the extra mile to make you feel appreciated and informed me that he also takes his profession incredibly serious. It the world of sales, bad news tends to travel a lot faster than good news. I had a great experience with both Otis A and Alex K in the finance department. If you’re looking for a vehicle and it’s on their lot I wouldn’t hesitate to recommend reaching out to Otis and the team at Fox Valley Buick - GMC. Top notch team, well done St. Charles. More

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I would rate Mike Hampel 5 out of 5, along with the Fox Valley Buick Dealership. Valley Buick Dealership. More

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Bought a 2014 Mercedes Sprinter from them. Mike Hampel was great and came in on his day off to deliver the van. We drove from Michigan and spent 17 hours on the road to pick it up. There was n Mike Hampel was great and came in on his day off to deliver the van. We drove from Michigan and spent 17 hours on the road to pick it up. There was no pressure at the dealer and Mike made us feel welcome. Thank you! More

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I recently purchased a vehicle from foxvalley buick gmc,and I couldn’t be happier with the experience. From the moment I walked in, I was greeted with professionalism and courtesy. The staff were incre gmc,and I couldn’t be happier with the experience. From the moment I walked in, I was greeted with professionalism and courtesy. The staff were incredibly knowledgeable and took the time to understand my needs, ensuring I found the perfect car. More

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Thank you Otis for a very easy car buying experience. The car we bought was in best shape compared to other ones I've seen in 140 mile radius from Madison, WI. Also want to thank everyone who took part The car we bought was in best shape compared to other ones I've seen in 140 mile radius from Madison, WI. Also want to thank everyone who took part in getting my car ready for delivery, cleaning, detailing, inside and outside, replacing filters, oil change, and even filling up the gas tank !!! I am so happy I continued my search until found the car here. I highly recommend stopping by and talking to Otis. Very knowledgeable and accommodating. He gets my 5 stars. More

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Mike Hampel assisted us with our recent GMC truck purchase and he was great to work with. Very knowledgeable and professional, even prepped the car for us ahead of time so we could test drive it righ purchase and he was great to work with. Very knowledgeable and professional, even prepped the car for us ahead of time so we could test drive it right when we got to the dealership. He was a pleasure to work with and we are very happy with our purchase. More

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Have bought multiple vehicles here. Mike & Alex always looking out for best interest. Highly recommend Mike & Alex always looking out for best interest. Highly recommend More

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Mike Hampel has been a joy to work with on two recent purchases. I am retired and have purchased a lot of cars since 1974, both new and used. The experience at this dealership is rare in the "Car Busines purchases. I am retired and have purchased a lot of cars since 1974, both new and used. The experience at this dealership is rare in the "Car Business", from the moment I walked in I felt like a customer that had value to this company. Most dealerships still today, you get that smarmy feeling that they just can't wait to steal as much as possible from you, not here! Mike and everyone that I delt with at this company was attentive and helpful. If you are considering any auto purchase you must come to this dealership! More

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Mike hempel was very easy to work with. He did a great job. Explained our new vehicle very well. Looking forward to continued assistance from Mike and Fox valley GMC in the future. He did a great job. Explained our new vehicle very well. Looking forward to continued assistance from Mike and Fox valley GMC in the future. More

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