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Alex Hafferkamp
Alex Hafferkamp at Gordie Boucher Ford Lincoln of Janesville

Alex Hafferkamp

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Alex Hafferkamp

June 19, 2025

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Employee Rating

They have a friendly staff, nice facility and waiting area with good coffee and snacks. More

by JoeGar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Harris, Shawn Feldman, Don Chesebro

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Jun 20, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 18, 2025

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Employee Rating

very organized and pleasant staff. I pulled up with my car and the service advisor was right there, he was very helpful with all my questions. serviced my car and i was on my way. More

by MGRAP61101
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 15, 2025

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Excellent customer service and unbelievable generous prices. Always my number 1 spot for service. Very professional. More

by alexgvannc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Jake Timm, Edgar Delgado

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Jun 15, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

June 13, 2025

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Alex listened carefully, developed a plan and communicated extremely well. Everything was fixed. Pleasant experience. More

by DRH
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

June 13, 2025

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Employee Rating

Service was done on time when scheduled. No worries. Service advisor was knowlegable and helpful. More

by rlueck4
Recommend Dealer
Yes

Other Employees Tagged: Alex Hafferkamp

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Jun 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

June 13, 2025

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Employee Rating

The service advisor assisted me right away. He got my vehicle in and serviced very quickly. He also ordered a part for me. Hope that will come in soon. More

by cobrabob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

June 12, 2025

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Employee Rating

Very reliable service. Great people to work with. Friendly. Knowledgeable. I always take my ford vehicle here. More

by KOWBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Brian Gerber

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Jun 12, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

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Employee Rating

Very helpful and very clear. Alex went the extra mile. 5 dollars for 5 more words. More

by seansparrow41
Recommend Dealer
Yes

Other Employees Tagged: Alex Hafferkamp

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Jun 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

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Employee Rating

Very easy to work with. Very professional and would definitely recommend Gordi dealer I. Janesville Wi. More

by DEEDEE1SAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Elisha Lone, Dakota Schmaling, Shane Lott, Reilly West, Jeffrey Beran, Bradley Hanthorn, Jake Timm, Edgar Delgado , Jeff Zipper

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Jun 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

June 08, 2025

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Employee Rating

Great dealership I enjoy being employed here I love the service staff I don’t know what else to write but I have to complete 15 word minimum. More

by KARCHEEZY1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Jake Timm

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Jun 08, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

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