Alex Hafferkamp
Alex Hafferkamp at Gordie Boucher Ford Lincoln of Janesville

Alex Hafferkamp

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.5
6 Reviews
4.5

6 Reviews

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6 Reviews of Alex Hafferkamp

June 02, 2025

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Employee Rating

I had two wires that needed connecting in the correct polarity/orientation. 5 minute job. 200 charge, for a guy that has regular service done there, and was interested in getting a trade in value toward More

by Radar
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Workmanship
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Recommend Dealer
No

May 27, 2025

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Employee Rating

Alex was awesome explaining everything that was going on with my truck. Couldn’t ask for a better service. Thanks More

by GARY.HEUER
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Reilly West , Jeff Vance

May 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 23, 2025

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Employee Rating

Alex politely explained what might happen as they worked on why my 2023 Hybrid F150 had a check engine light on steadily. He fit me into their busy schedule and completed an update that was the missing piec More

by LINDALANGFELLENER
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Workmanship
Service Time
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Recommend Dealer
Yes
May 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

May 22, 2025

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Employee Rating

Always receive fast and friendly service. They lisen to my concerns and provide sound solutions. More

by JEFF BRANDENBURG
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Workmanship
Service Time
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Recommend Dealer
Yes
May 22, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

May 16, 2025

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Employee Rating

Alex was super helpful and a pleasure to deal with. He made the experience of getting a new transmission pleasant. Thanks for everything Alex! More

by Khali
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

May 09, 2025

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Employee Rating

I set up an appointment, when I arrived they were extremely busy. I got my vehicle back within 45 min. I am very happy with what they did. More

by Ddbauer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

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