Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown

Alex Folz

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
204 Reviews
5.0

204 Reviews

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204 Reviews of Alex Folz

June 17, 2025

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Employee Rating

Mercedes Benz of Hagerstown is the bes! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles! More

by catabamoonTaC
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Jackson

Jun 18, 2025

Mercedes-Benz of Hagerstown responded

Thank you for the fantastic feedback! We're delighted to hear that Alex and our team at Mercedes-Benz of Hagerstown provided such a professional and friendly experience. We look forward to assisting with all your vehicle needs in the future!

May 25, 2025

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It was great working with Austin, I was so undecided I changed my Mind about the car i wanted about 10 times, he never got frustrated he was patient and kind. Finally decided on day 2 and I’m happy with More

by kayellis
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Recommend Dealer
Yes
May 27, 2025

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Austin provided such patient and kind service during your car-buying journey at Mercedes-Benz of Hagerstown, Ellis. It's wonderful you found the perfect vehicle, and we're thrilled you're happy with your choice!

May 16, 2025

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The entire atmosphere is very friendly. Employees remember your name, very helpful in answering questions. They go out of their way in wanting to help in some way. The experience is quit More

by EMT
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker

May 16, 2025

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience with us at Mercedes-Benz of Hagerstown! We're delighted to hear that our team has consistently provided friendly and attentive service. We appreciate your loyalty over the years and look forward to continuing to serve you in the future.

April 15, 2025

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Berry & me get along nice i know him for 15 Years He sold me many Car More

by kurtost
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Recommend Dealer
Yes
Apr 16, 2025

Mercedes-Benz of Hagerstown responded

We really appreciate you taking the time to leave Berry and Mercedes-Benz of Hagerstown this awesome review, thank you!

March 17, 2025

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We recently had an another great and easy experience at Mercedes Benz Hagerstown, and a big shoutout goes to Barry London. As usual the atmosphere was welcoming and relaxed. The dealership is always clean More

by Austin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 17, 2025

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience at Mercedes-Benz of Hagerstown! We're delighted to hear that Barry and the team provided a welcoming atmosphere once again. We appreciate your recommendation, and we're here whenever you're ready for another visit!

January 29, 2025

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Service is great. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. More

by Steve
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Recommend Dealer
Yes
Jan 31, 2025

Mercedes-Benz of Hagerstown responded

Steve, we're delighted to hear that our team at Mercedes-Benz of Hagerstown keeps you informed and provides timely service. Thank you for your trust in us!

December 31, 2024

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They were efficient and professional , friendly with the with upmost care. They took care of my car with every step of the way. More

by kadijatu.mansaray
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Recommend Dealer
Yes

Other Employees Tagged: Dena Burger

Dec 31, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that our team at Mercedes-Benz of Hagerstown provided you with efficient and professional service. Thank you for trusting us with your car!

December 22, 2024

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Appreciate the exceptional customer experience at Mercedes-Benz of Hagerstown. Our thanks to Barry London for assisting us with our recent purchase. Barry is a delight to work with, he’s very knowled More

by mimiwv777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Mercedes-Benz of Hagerstown responded

Thank you for the glowing review! We're delighted to hear that Barry and our team at Mercedes-Benz of Hagerstown provided an exceptional experience. We appreciate your recommendation and look forward to serving you again in the future!

December 20, 2024

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We have been getting great service with Alex at Hagertown Mercedes since 2013 with this car and 2007 with the ML. The services are thorough and getting pickups and loaners a great extra. More

by moosaki
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Recommend Dealer
Yes
Dec 20, 2024

Mercedes-Benz of Hagerstown responded

Thank you for your continued trust in Mercedes-Benz of Hagerstown since 2007! We're delighted to hear that Alex and our team have consistently provided thorough service, along with convenient pickups and loaners. We look forward to serving you again in the future!

December 05, 2024

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Alex, who handles my E-430 Mercedes, always pleasant and so helpful, took care of my car and fixed it swiftly. I have been driving this car for almost 24 years and drives like a new car. Outstanding servi More

by benz1986
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Alex provided outstanding service for your E-430 at Mercedes-Benz of Hagerstown. Thank you for sharing such a positive experience with us!

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