Alena Grassifulli
Alena Grassifulli at Chapman Ford Northeast Philadelphia

Alena Grassifulli

Finance Associate

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

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9 Reviews
not yet
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9 Reviews

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9 Reviews of Alena Grassifulli

October 30, 2024

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Employee Rating

Pressure free, knowledgeable, professional associate. Johnel was one of the best sales person I have ever had to work with. Did not pressure at all. First meeting was good morning I’m Johnel if I can he More

by Dbrind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hank Biaesch, Johnel Bethea

August 19, 2022

Dealership Rating
Employee Rating

David Greenberg, in Sales, was cheerful, honest, trustworthy, transparent and made our visit with Chapman Ford a memorable experience. The whole staff, from management to finance including Hank, Jo More

by Lmlstudio
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hank Biaesch

July 31, 2021

Dealership Rating
Employee Rating

Don was great from start to finish. Whole team was great. Great customer service and communication. Would highly recommend Chapman Ford to everyone. Customer for life. More

by BDizzle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Biddle, Bob Keisler

February 06, 2020

Dealership Rating
Employee Rating

Chapman Ford is the only dealer that I would purchase or have a car serviced. They are always professional and always deliver whether it a car purchase or I’m in for service More

by Steve K
Recommend Dealer
Yes
Feb 06, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

December 23, 2019

Dealership Rating

Quick service Put my truck in for recall. They completed the inspection in a timely fashion. It turns out my truck passed the brake light inspection and does not n More

by mhamill0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Moyer

Dec 23, 2019

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

December 11, 2019

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Employee Rating

Excellent Service I was very pleased with the service for my 2008 Mercury Milan and know that I can rely on Chapman to keep my car running for another 100,000 miles.... More

by mfelver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

Dec 11, 2019

Chapman Ford Northeast Philadelphia responded

We take pride that you chose us to purchase your new vehicle. We look forward to seeing you again soon!

September 13, 2019

Dealership Rating
Employee Rating

Always a great job Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change More

by mitflttr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brooks, Mike Moyer, Jim Stevenson, Don Biddle, Bob Keisler , Robyn Hoffman, Ashley Miller, Kerry Petratos

Sep 13, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

April 29, 2019

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Employee Rating

Preowned and first service Purchase experience was great took my car in for first service a few days ago, Jeremy Reeve got me right in, service was done quickly very happy with More

by chrishorvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Don Reed , Phil Agricoli, Ashley Miller, Jeremy Reeve

Apr 29, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 11, 2019

Dealership Rating
Employee Rating

Search for a new vehicle Tom Brown was very nice.He showed and explained to me about what was involved with my new ford escape. The staff there was also kind and polite very h More

by boxers5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate you taking the time to leave us a review. Enjoy your new car!

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