Alen Zheng

I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More

by tomhuynh77 Verified Customer Verified Customer

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Great service! Fast and good i really recommend who ever want to get a lease Fast and good i really recommend who ever want to get a lease More

by SHIRHA2010 Verified Customer Verified Customer

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Good and patience to take care of us , very polite and we feel comfortable with her feel comfortable with her More

by mssohung Verified Customer Verified Customer

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Friendly, efficient, and reliable services. Very satisfied with everything they have provided me with. I recommend puente hills Hyundai to family and friends. Very satisfied with everything they have provided me with. I recommend puente hills Hyundai to family and friends. More

by MAXMERD Verified Customer Verified Customer

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We’ve had nothing but a great an experience. They have been great at communicating what will be done to the car and call me soon as it’s ready. Joey is very helpful. They have been great at communicating what will be done to the car and call me soon as it’s ready. Joey is very helpful. More

by BURGOINESTHER Verified Customer Verified Customer

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Hyundai always has the perfect customer service, such as friendly reminder for car maintenance, letters for anniversaries and so on. friendly reminder for car maintenance, letters for anniversaries and so on. More

by MINYIZHU49 Verified Customer Verified Customer

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I have been eith this dealership for a long time will not change because of the service and great personnel. change because of the service and great personnel. More

by DUCKIE9208 Verified Customer Verified Customer

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Over all, the service center is clean and neat with professional attitudes. The waiting area is with ample space, comfortable sofas and countertop workstations. Not to mention the informative giant TV professional attitudes. The waiting area is with ample space, comfortable sofas and countertop workstations. Not to mention the informative giant TV screens and free world class coffee with selection of flavours, chilled bottle water and refreshments. More

by MEDIC.SHAW Verified Customer Verified Customer

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Everyone was courteous and respectful. There was no pressure to buy. I will definitely recommend Puente Hills Hyundai There was no pressure to buy. I will definitely recommend Puente Hills Hyundai More

by MELINDA5 Verified Customer Verified Customer

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Caesar was awesome- very helpful, knowledgeable, and doesn’t pressure me into terrible deals like other similar dealerships. doesn’t pressure me into terrible deals like other similar dealerships. More

by Andy Hu Verified Customer Verified Customer

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