Alec Houran
Alec Houran at McGee Toyota of Claremont

Alec Houran

Service Advisor

McGee Toyota of Claremont

168 Charlestown Rd
Claremont, NH 03743

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Alec Houran

December 16, 2025

Dealership Rating
Employee Rating

Doesn't honor warrantee. Overpriced for work that doesn't seem to be right. Manager hangs up and won't resolve problem. More

by Jeff
Recommend Dealer
No
Dec 17, 2025

McGee Toyota of Claremont responded

Jeff, this doesn't sound like the attentive service or professional work we expect to deliver here. I can assure you I'm willing to right any mistakes, so please don't hesitate to call me so I can learn more about what happened. Also, if there are any outstanding issues with your vehicle, please let me know! Thank you, Nick Downey - General Sales Manager - ndowney@mcgeecars.com

Dec 21, 2025

Jeff responded

Nick 2 problems. Paid your service dept to go over our Rav4 gas leak a lot of money. New gas leak, and they claim they cannot find anything wrong. How it went from a full tank of gas to nothing with only 1 short trip is the mystery. I told them to fill the tank and drive it for a few days. Oh, they can't drive it. 2 tires are flat. They claim that the tires are leaking air from the studs. These were bought new from you. Hardly driven, as the car sat at your service shop most of the time. 50 years of owning cars and I never had a stud leak air. The tires are defective and should be replaced by you or where-ever you bought them. As for your service manager, he hung up on me. 5 Toyota's later, I will probably need to find a different dealer for my next one this Spring. I hear that Keane is pretty good. Jeff

July 21, 2025

Dealership Rating
Employee Rating

McGee was very clean, answered any Question I had, whether repeat or not & were Very helpful. Whether it was the person I was getting a car with or not. More

by sboudreau131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Amore

Jul 22, 2025

McGee Toyota of Claremont responded

Thank you for sharing your great review of our supportive team and spotless facility! We appreciate your business and hope to welcome you back to McGee Toyota of Claremont in the future. Have a wonderful day!

July 09, 2025

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Kevin took a lot of time today getting me into a new car within my budget, and that fit my needs. He was really knowledgeable and patient. I highly recommend this dealership and this salesperson. John, in More

by Angelah.markert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Aremburg , Kevin Moore

Jul 10, 2025

McGee Toyota of Claremont responded

Angelah, we are thrilled that Kevin, John, and Alec all went above and beyond to assist you with your vehicle needs! Thank you for your continued business and outstanding feedback. Your recommendation of McGee Toyota of Claremont is greatly appreciated!

June 27, 2025

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Nick C and the team at McGee were fantastic to work with! Nick helped us find exactly what we were looking for! Our experience was fast efficient and fantastic! We will be back! More

by jodigo28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

McGee Toyota of Claremont responded

We're delighted to hear that Nick and the McGee Toyota of Claremont team provided you with a fantastic experience! We look forward to welcoming you back in the future.

June 19, 2025

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The entire staff is great from sales to service. Will definately be doing future business with McGee Toyota of Claremont. More

by osgd76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Carswell

Jun 23, 2025

McGee Toyota of Claremont responded

We're delighted to hear that you had a great experience with our team at McGee Toyota of Claremont! We look forward to serving you in the future.

April 22, 2025

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Employee Rating

Excellent experience with the dealership, particularly Nick Carswell. He knows the cars and can also read the style of his customer. Highly recommend. More

by Returning WRT Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Carswell , Steve in rentals

Apr 22, 2025

McGee Toyota of Claremont responded

We're delighted to hear that Nick provided an excellent experience at McGee Toyota of Claremont! Thank you for the recommendation, and we look forward to serving you again in the future.

April 13, 2025

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Employee Rating

My experience with the service department couldn't have been any better. I had a concern with my vehicle, and the service department was extremely efficient in addressing it. Every member of the team was p More

by Adnama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melia Sullivan

Apr 14, 2025

McGee Toyota of Claremont responded

We're delighted to hear that our service department at McGee Toyota of Claremont exceeded your expectations! Our team is dedicated to providing efficient and professional care, and we're thrilled you had such a positive experience. We look forward to assisting with all your future service needs!

January 26, 2025

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Employee Rating

We received personal service, assisted in turning in our leased truck which had ended. We were able to replace it with another Tacoma which fit our needs. More

by nsaginor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Peraza

Jan 27, 2025

McGee Toyota of Claremont responded

We're delighted to hear that our team at McGee Toyota of Claremont provided you with personalized service and helped you transition smoothly into another Tacoma. Thank you for choosing us, and enjoy your new ride!

January 18, 2025

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Employee Rating

These folks literally earned my business. Honesty and transparency are things I value. The folks at McGee went above and beyond and found me the exact truck I wanted right in my budget. From More

by Fredjr74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Baylor Rozzell, Nick Wenck

Jan 20, 2025

McGee Toyota of Claremont responded

Fred, we're delighted to hear that Nick and the McGee Toyota of Claremont team exceeded your expectations with their honesty and transparency. Thank you for choosing us; we look forward to assisting you again in the future!

December 31, 2024

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Employee Rating

We truly enjoyed our experience Johnny was an awesome sales person. The owner came by serval times to talk with us. The dealership is clean and inviting More

by scottM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

McGee Toyota of Claremont responded

It's fantastic to hear that Johnny and the team at McGee Toyota of Claremont made your visit enjoyable, Scott! We're glad you found our dealership welcoming, and we appreciate your feedback.

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