Alberto Zamorano
Alberto Zamorano at Criswell Maserati - Alfa Romeo

Alberto Zamorano | Page 10

Maserati - Alfa Specialist azamorano@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

Contact Me
4.7
129 Reviews

Maserati-Alfa Specialist (240) 252-5800 azamorano@criswellauto.com Thank you for looking at my profile, this is Alberto Zamorano and I’d been part of Criswell Maserati and Alfa Romeo since January of 2015, and I’ve been in the Automotive sales business since 1988, my most recent work experience dates back to “BMW of Rockville” since July 1994 to January 2015. I’m a result oriented professional with an extensive in both new and preowned automobile sales while maintaining a high level of customer service and a proactive mind set with a proven track record of successful relationships with clients. Proficient on the Spanish language and a limited working proficiency in Italian. My hobbies includes photography, playing pickleball, arts and travel.

Dealership Experience

10 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.7

129 Reviews

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129 Reviews of Alberto Zamorano

March 26, 2017

Dealership Rating
Employee Rating

A car buying experience that exceeded expectations Alberto did a wonderful job of showing me beautiful cars, describing all of the features and options. Unlike prior experiences at other dealings, I n More

by Sass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2017

Criswell Maserati - Alfa Romeo responded

Sass, Congrats on the new Alfa! When you pick it up I am sure the driving experience will be just as fun (probably more) than the buying experience. Great color too! Thank you for the review. The Criswell Maserati Alfa Romeo Team

March 04, 2017

Dealership Rating
Employee Rating

Great Experience!! Alberto made buying a vehicle such an easy and enjoyable process! He treats you with great class and respect no matter the vehicle you are purchasing. More

by Kerns24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2017

Criswell Maserati - Alfa Romeo responded

Kerns24, Thanks for the great review of Alberto and the dealership. We try to make this processes as comfortable and smooth as possible. Enjoy your new to you vehicle and hopefully we will see you again soon. Best regards, The Criswell Maserati Alfa Romeo Team

February 07, 2017

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Employee Rating

Positive, Optimistic Experience Alberto and the rest of the Team at Criswell Maserati provided an incredible buying experience. Alberto's positive attitude is contagious, and his hon More

by jackv11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christi (Finance)

Feb 13, 2017

Criswell Maserati - Alfa Romeo responded

jackv11, Thank you for the complements of Alberto and the rest of the Maserati Team. We all are happy to see that the environment we try to create is welcoming and fun! Driving off the lot in a Maserati sure is a nice way to end the day. Best regards, The Maserati Alfa Romeo Team

January 09, 2017

Dealership Rating
Employee Rating

Auto purchase almost fun For me, buying a new auto is always a mixed experience. On the one hand, there is the excitement of a new car ... on the other is the usual extended, More

by Car buyer phobia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Stwodah

Jan 12, 2017

Criswell Maserati - Alfa Romeo responded

Car buyer phobia, Now you can change your screen name to car buyer lover!! Thank you so much for the review. We really do try and make it an experience and not a task. What else would you expect when buying this finely crafted piece of Italian art? Enjoy your new Levante and thanks for making the trip from across the river. Next time we WILL make it fun, not just almost fun. Best wishes, The Criswell Maserati Alfa Romeo Team

December 27, 2016

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Employee Rating

EXCELLENT SERVICE Alberto took great care of me . He listened to me and made the whole experience very pleasant would reccomend him to all my friends i will definit More

by britboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2016

Criswell Maserati - Alfa Romeo responded

Britboss, Thank you coming back. Even though we sold the first one you were looking for, we are glad we found something that worked out. From one business owner to another we do appreciate your business. Best regards, The Criswell Maserati Alfa Romeo Team

October 10, 2016

Dealership Rating
Employee Rating

Great experience with my Ghibli SQ4 Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a More

by Oriffx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Buchanan

Oct 29, 2016

Criswell Maserati - Alfa Romeo responded

Oriffx, Truly great review. We know buying a car is difficult and even more so long distance, so we do our best to make the process just as easy and quick as you feel comfortable with. Hopefully you are enjoying your new Italian hot rod. From Robert, Alberto and the rest of our Team, thank you!! Best regards, The Criswell Maserati Alfa Romeo Team

October 01, 2016

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Employee Rating

My 2014 and 2016 Ford Explorer Limited..[Silver & Red] Mr. Alberto Zamorano & Mr. Chuck Lewis were outstanding customer service representatives ..... They make sure my buying process was fast and splendid. More

by Alusine Kanu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Lewis

Oct 01, 2016

Criswell Maserati - Alfa Romeo responded

Alusine, Thank you for your review. We are happy that the process was fast and as splendid as you were hoping. It was good meeting you and a big thank you from Chuck, Alberto and the rest of the staff. Best regards, The Criswell Maserati Alfa Romeo Team

September 18, 2016

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Employee Rating

Outstanding! Alberto's knowledge and honest approach..... Alberto was extremely patient allowing me to decide which vehicle would work best for me without any pressure selling techniques. His sincerity of lo More

by Pernell Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2016

Criswell Maserati - Alfa Romeo responded

Pernell, Thank you for your great review. They say patience is a virtue so we try to make this a daily practice. We are glad you were able to pick out a Maserati that fit you and your wife's wants. Hopefully the drive back was as fun as the purchase experience. You get a 6 rating as well!!! Best regards, The Criswell Maserati Alfa Romeo Team

September 02, 2016

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Employee Rating

My Saleman is the personification of customer service! This was my first visit to the dealership, and despite I have always have been a proud satisfy owner of several BMWs and Mercedes Benz, I now find my More

by Privetbrooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Calderone, Jose ( valet / Porter )

Sep 02, 2016

Criswell Maserati - Alfa Romeo responded

Mr. Santo Domingo, We all here at Criswell Maserati Alfa Romeo thank you for your spectacular review! This is how car buying is supposed to make you feel. We look forward to your next visit. Best regards, The Criswell Maserati Alfa Romeo Team

August 06, 2016

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Employee Rating

A great experience My wife and I had been searching for the right vehicle for a few weeks. We visited a few dealerships but things did not work out. My wife found this v More

by Pleased4X
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Buchanan

Aug 06, 2016

Criswell Maserati - Alfa Romeo responded

Thank you for your kind words on this review. We pride ourselves in creating an atmosphere that makes it easy to do business and are happy to see it working. Robert, Alberto and the rest of us appreciate your business and can't wait to sell you and your wife your next vehicle(s). Best regards, The Criswell Maserati Alfa Romeo Team

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