Alberto Garcia | Page 3

We were presented a potential deal via an email. We asked questions about the proposed vehicle. We agreed to come in based on the response to those questions. When we arrived the vehicle did not We asked questions about the proposed vehicle. We agreed to come in based on the response to those questions. When we arrived the vehicle did not have the options that we were told it had. We ended up buying a different vehicle. Classic bait and switch. We had trouble getting a straight answer on the price of the car. We were offered a stupid interest rate which as soon as we questioned it, was dropped by over 3%. The sales tactics at this dealership are horrible. Every slimy used car sales man trick in the book.! After we purchased the car, the check engine light cam on while driving home. We took it back to the dealership a couple of days later. They determined it was an oxygen sensor but didn't have one in stock to replace. Told us they would order one and should have it in by middle of the week. It is now a week and a half later and they still don't have the oxygen sensor. Nothing about this purchase has been right. Stay Away from Monrovia Chrysler Dodge Jeep Ram! More

by JB Verified Customer Verified Customer

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Amazing dealership, very good customer service and very clean work preformed on the vehicle. Had no problems with this dealership and will 100% be back clean work preformed on the vehicle. Had no problems with this dealership and will 100% be back More

by yaretzicsil Verified Customer Verified Customer

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Overall everyone was very helpful I’m glad that I got to trade in my previous jeep for a new one looking forward to the years ahead with this dealership thanks to Alberto and the others I’m am very grateful trade in my previous jeep for a new one looking forward to the years ahead with this dealership thanks to Alberto and the others I’m am very grateful. 🙏 More

by vivianisthebest626 Verified Customer Verified Customer

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Douglas and jack take care of my pro master very good and thank you so much thank you so much More

by charnchai.usa.thai Verified Customer Verified Customer

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They ran my credit with out telling me befor. They said they serviced my car when I never took it it in. This place stole my info. They said they serviced my car when I never took it it in. This place stole my info. More

by Bulltime Verified Customer Verified Customer

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Thanks for accommodating us with our early arrival and making it a seamless transaction for us making it a seamless transaction for us More

by KIMANIRED Verified Customer Verified Customer

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Best dealership i have been so far. Their price are reasonable also gave me best value for my trade in. I will recommend it. The sales persons, finance guy even the manager is very nice Their price are reasonable also gave me best value for my trade in. I will recommend it. The sales persons, finance guy even the manager is very nice More

by mdziaul Verified Customer Verified Customer

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Anna was perfect. Honest and warm and no nonsense. I never felt deceived or tricked. If you’re like me and eternally wary of dealerships, know that this team is a safe Honest and warm and no nonsense. I never felt deceived or tricked. If you’re like me and eternally wary of dealerships, know that this team is a safe and trustworthy. Thank you. More

by brettlyda2 Verified Customer Verified Customer

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Really Great service with Hansel and with Alberto. Also Terry was great with explaining all the coverage of the car. Also they all worked with me to get the price of what I wanted for the car. Also Terry was great with explaining all the coverage of the car. Also they all worked with me to get the price of what I wanted for the car. More

by melissatorres11 Verified Customer Verified Customer

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Great customer service,very friendly and helpful. Great experience from the beginning. Thank you Luis Great experience from the beginning. Thank you Luis More

by d_moon1981 Verified Customer Verified Customer

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