Alberto Ahumada

Upon arrival at the dealership, there were no seats available. It looked more like a call center than an actual dealership. My sales person didn’t communicate well and didn’t understand what I want. He available. It looked more like a call center than an actual dealership. My sales person didn’t communicate well and didn’t understand what I want. He ended up selling me a car I didn’t want. And also tried to sell me a premium car at a non premium price at first. He tried to get me by offering me a price that was a couple thousand more than the price they listed their car for online. Then they didn’t even have the car in their lot and had to drive 75 miles to get it for me the same day. I was so exhausted by the time I left the dealership. Got there for 12:30 and left at 9. Even the general manager tried to pull one too many on me. The car had a paint chip and I was told I can bring it back for free to be fixed. Called the sales rep and he said to come in on a particular day, and he wasn’t even there. Said to go back the next day, as if I don’t have a job. 12/10 don’t recommend this place. More

by bella_d Verified Customer Verified Customer

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I always use it it's been a Great Service and Jessica does a outstanding job🌟👍 does a outstanding job🌟👍 More

by rmelendez0319 Verified Customer Verified Customer

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10 years of perfect service. We have bought 5 cars from the best LOCATION ORLANDO KIA WEST We have bought 5 cars from the best LOCATION ORLANDO KIA WEST More

by OAZIZE11 Verified Customer Verified Customer

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Really appreciated the helpful staff, and special mention to Franco he has great knowledge and patience. to Franco he has great knowledge and patience. More

by ralphq Verified Customer Verified Customer

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Kia West is simply Orlando’s Best! The management, sales and service departments always treat you like family. My family, my neighbors, we all luv the down home treatment you always The management, sales and service departments always treat you like family. My family, my neighbors, we all luv the down home treatment you always receive when you go there. They truly treat you like family year after year for over 10 years now and it just keeps getting better! Thank you Kia West for the 5 star treatment every time, you're Awesome! More

by Mike Verified Customer Verified Customer

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Awesome job this is the second car purchased and neither time was i disappointed: thank you time was i disappointed: thank you More

by PRINCESSK302 Verified Customer Verified Customer

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This place was fantastic! Smoother car buying experience we’ve had. We bought a 2025 Kia k5 GT line brand new and a great price tag! Kareem was so great to work with, very h Smoother car buying experience we’ve had. We bought a 2025 Kia k5 GT line brand new and a great price tag! Kareem was so great to work with, very helpful and kind, i adored him ! This was the most friendly dealership environment I’ve ever been in! I loved every minute and the best part was I didn’t spend the entire day there, I was in and out in less than 2 hrs!! My old car 2024 Kia K5 GT line needed service so I left I at the service department headed over to the dealership not for a new car just to hand some business with them. The general manager and finance manager Did not hesitate to come and assist me with my problem . Meanwhile, the service department keep giving me updates on my old 2024 car. Let me tell you the experience I had. I walked out Kia with a 2025 brand new Kia K5 GT line car I have no words I can’t even express my feelings of how they handle a situation with my problem and I bow down my head to the management team and Kareem, who was outstanding outstanding outstanding making sure I understand and everything was going well with me Carr make sure he explained he keep me updated. He did not walk away without coming and letting me know what’s going on. He sat with me had conversations made me feel at home. Make me feel welcome like I’m a family of Kia. I wanna say thank you are a outstanding phenomenal well driven salesman and I would like everyone to give him a round of applause. I honestly can’t put into words how great it was! Such a smooth and stress free process it was so refreshing! Everything was fantastic!! I absolutely love my new car! I will never buy a car from anywhere else as long as I live or any other city!! AAAAAAAA’s All around Kia west colonial drive! My hats off you you all!! Keep up the outstanding job!!! See you next time More

by Paula Verified Customer Verified Customer

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Bueno señor Mario me parece un buen vendedor eficiente y el señor Alberto Haumada un buen gerente satisfecho de comprar el señor Alberto Haumada un buen gerente satisfecho de comprar More

by Johanaaltamar6 Verified Customer Verified Customer

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Great service i was keept informed and my car was clean. My car was done on time aswell My car was done on time aswell More

by giomercedez Verified Customer Verified Customer

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I have been in KIA since 91 KIA west is the best. I t took only a short time out of my time to do business .for that I recommend Greenway I t took only a short time out of my time to do business .for that I recommend Greenway More

by JMORRIS5825 Verified Customer Verified Customer

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