Alberto Aguilar | Page 3

New world had to get on wait list to buy a car. If I hadn’t kept calling would probably not have car. Dealership had best prices I could find Finance department was great to work with If I hadn’t kept calling would probably not have car. Dealership had best prices I could find Finance department was great to work with More

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In this day and age, it is very difficult to find a dealership that does not markup their new vehicles. Elk Grove Toyota is one of those few dealerships that does not take advantage of their customers dealership that does not markup their new vehicles. Elk Grove Toyota is one of those few dealerships that does not take advantage of their customers during this very special trying times. The other unusual time is that new vehicles are very hard to come by, especially if you are looking for a fully loaded plug-in hybrid like the RAV4 PRIME; and we are very picky on the color!!! I worked Carleigh and her team since September 2021 and they finally delivered!! Yay!!! I'm so happy because this is our dream car!!! Throughout the process, Carleigh and her team never get tired of me spamming her (the table has turned that customers are spamming car dealers!). She is always prompt in answering my questions and in keeping me informed. The lack of vehicles coming through w/ the exact specs is not the dealership's issue but it's more of a global issue. I appreciate Carleigh and her team so much in getting our dream car! She addressed our concern on the day of pickup right away. The way Elk Grove Toyota's philosophy on not selling above MSRP really awed me. We will always refer my friends and family to Carleigh with Elk Grove Toyota!! Thank you Carleigh, you are the best!!!! Allen Tsao (dated 4/5/2022) More

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They’re good friendly and fast service I will recommend my friends to go there my friends to go there More

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Great facility and great people. Our experience was top rate in very way with sales, finance, and management. rate in very way with sales, finance, and management. More

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When i was about to walk in the dealership and there is wine one came up to me ask do we had appointments and I say no then Albert he help me and it was excellent job wine one came up to me ask do we had appointments and I say no then Albert he help me and it was excellent job More

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Alberto was very professional and worked to keep us informed during the extended order time. Adam was very helpful getting the paper work completed and signed informed during the extended order time. Adam was very helpful getting the paper work completed and signed More

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Alberto Aguilar way beyond my expectations and he helped me get it done and fulfill what we offer very smooth transaction... 5 stars out of 5 me get it done and fulfill what we offer very smooth transaction... 5 stars out of 5 More

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Albert has very good service and was very helpful during the entire process. He gave me the best price for my car. I recommend him. the entire process. He gave me the best price for my car. I recommend him. More

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Covid 19 Service Department I was surprised to see the service department was nearly empty during the Pandemic. The thing that concerned me was that none of the people working th I was surprised to see the service department was nearly empty during the Pandemic. The thing that concerned me was that none of the people working there were using masks or gloves even though they had to be fairly close to me for the paper work. The service was very fast due to few customers. Even so, the car wash was poor. Disappointed in their response to the Pandemic! More

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The service was excellent and the car is great. Thank you for helping us purchase a new car! We will recommend Toyota if anyone is looking for a new car. for helping us purchase a new car! We will recommend Toyota if anyone is looking for a new car. More

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