Alayna Harding

Toyota of Scranton responded

weinperl, Thank you for the fantastic review! We're thrilled to hear you consistently receive fast, courteous, and hassle-free service from our team. Knowing you find us easy to work with and consider us the best around is truly the highest compliment. We sincerely appreciate your support and look forward to providing the same great experience every time you visit! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Kevivhannon672, Thank you for sharing your feedback. I understand how disappointing it is when a warranty claim does not receive the outcome you were hoping for, especially after bringing your truck in more than once. Our team submitted your paint concern to Toyota for warranty consideration and advocated on your behalf throughout the process. While we understand your frustration, the warranty determination was made by Toyota and was not a decision made by Toyota of Scranton. I appreciated the opportunity to speak with you about your concerns, and I'm sorry we were not able to provide the resolution you were seeking. If you have additional questions or would like to discuss your experience further, please don't hesitate to contact me. Mary Jo Preno Guest Experience Manager Toyota of Scranton