Alan Brown

Alan was friendly courteous and professional. However, slightly over two hours for a state inspection with no issues is too long. Alan did apologize and stated they were running slightly behind However, slightly over two hours for a state inspection with no issues is too long. Alan did apologize and stated they were running slightly behind. Thank you More

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Darren is pleasant . He is informative and Work wise - EFFICIENT!keep up the good work! He is informative and Work wise - EFFICIENT!keep up the good work! More

by Kay Verified Customer Verified Customer

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Have always got good service. Very good dealership, organized, polite, and professional in dealing with their customers. Very good dealership, organized, polite, and professional in dealing with their customers. More

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The service writer and the gentleman that shuttled me home were both very nice and helpful. I was kept informed of my vehicle and everyone was helpful in deciding what the best course of action is. home were both very nice and helpful. I was kept informed of my vehicle and everyone was helpful in deciding what the best course of action is. More

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We didn't discuss cost, but I didn't ask. It is what it is. I know I worked with Alan Brown. Someone filled my tires, and someone else replaced the battery in my key. Everyone was helpfu It is what it is. I know I worked with Alan Brown. Someone filled my tires, and someone else replaced the battery in my key. Everyone was helpful. I prefer to pay by office check, and someone had to check with the front office to see if a check sent by the office would be acceptable. That was a little off-putting, but I understand that a policy is intended to be followed. More

by michaelgawne Verified Customer Verified Customer

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Handy's performed an oil change on my 2022 Tacoma. A comprehensive check was performed on the vehicle, highlighting conditions which will require attention in the coming months. Alan was professiona A comprehensive check was performed on the vehicle, highlighting conditions which will require attention in the coming months. Alan was professional and helpful. More

by mrfskivt100 Verified Customer Verified Customer

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My experience with the Service Department was so unpleasant that I will never return to Handy's for sales or service. I bought a 2017 Subaru in April 2024, had the oil changed at Handy's in October unpleasant that I will never return to Handy's for sales or service. I bought a 2017 Subaru in April 2024, had the oil changed at Handy's in October 2024, and when I took it for the free inspection in January 2025, I was told it needed $7900 in repairs. My own mechanic fixed it for $1200. Either Handy's does a horrible job inspecting cars or they're trying to scam customers into unnecessary repairs. Or maybe they just sell damaged cars in the hopes that the customer will buy another vehicle when they offer "more than market value" for the car they sold you. More

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It was a wonderful experience with everyone listening to me. The dealership and staff are superb! me. The dealership and staff are superb! More

by deborahbarre Verified Customer Verified Customer

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Staff was exceeding expectations. Made sure that I understood answers to my questions. Helpful coordination with sales staff. Made sure that I understood answers to my questions. Helpful coordination with sales staff. More

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Service was excellent! Customer service was amazing as well, the waiting room was a great place to wait for my vehicle Customer service was amazing as well, the waiting room was a great place to wait for my vehicle More

by jodic13 Verified Customer Verified Customer

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