Al Cusano

Service is fast and the friendly staff makes it a quick visitl. Just make your appointment visitl. Just make your appointment More

by PUTTYFIGNYC140 Verified Customer Verified Customer

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I’ve always been treated as a preferred customer and I trust Al to work to save money! trust Al to work to save money! More

by RHANDZ Verified Customer Verified Customer

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I like that this dealership has been around for a long time, and I like the people there, especially Al Cusano. I also enjoy looking at vintage autos on display in the building. time, and I like the people there, especially Al Cusano. I also enjoy looking at vintage autos on display in the building. More

by G. Coleman Verified Customer Verified Customer

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Al and Walter are pretty darn good at what they do. Great customer service skills!!! I called and did everything I asked of them. It’s always a pleasure to work with them and they go the extra mile to Great customer service skills!!! I called and did everything I asked of them. It’s always a pleasure to work with them and they go the extra mile to make sure you leave happy. More

by 8Timebuyer Verified Customer Verified Customer

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Excellent service wait time and service manager and the price was OK. My service manager with Al and the dealership was close to my house. price was OK. My service manager with Al and the dealership was close to my house. More

by Fish Verified Customer Verified Customer

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Al and his tech were really great to work with. They provided a quick turn around and provided options to what I needed done. On top of getting it done a day earlier than expected. They provided a quick turn around and provided options to what I needed done. On top of getting it done a day earlier than expected. More

by Nathan H. Verified Customer Verified Customer

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Always excellent service! Customer care is great. People are very friendly! I do recommend this dealership. Customer care is great. People are very friendly! I do recommend this dealership. More

by A Wall Verified Customer Verified Customer

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Easy to schedule through the Ford app. My service rep, Al, has been top notch. Services have always been completed promptly. Very happy with the overall process. My service rep, Al, has been top notch. Services have always been completed promptly. Very happy with the overall process. More

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They are always ready to help when I have a problem. Al the service tech is very understanding about where I live and how long it can take for me to get there Al the service tech is very understanding about where I live and how long it can take for me to get there More

by BURDEN42 Verified Customer Verified Customer

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This is the worst service center I have ever been to. One time, the gave me my truck back with my keys and the keys for SOMEONE ELSE’S vehicle in the cup holder. More recently, I went in for a full servi One time, the gave me my truck back with my keys and the keys for SOMEONE ELSE’S vehicle in the cup holder. More recently, I went in for a full service, after which they lost two screws to my oil pan splash guard. I only noticed this when I felt something dragging and looked under my truck to find the splash guard dragging. When I returned to the service center for this two minute problem (of their creation) it took them over twenty minutes to look at the truck, at which point they informed me they didn’t have the parts needed, removed my splash guard, and told me to come back…ALL without giving me a single apology. THEN, when I was ten minutes away from the service center they called me because THEY had left a dealers plate in my truck on the passenger seat and asked me to return, instead of waiting for me to come back the next day when they were going to fix my splash guard problem. Hands down, the worst service and customer support I have ever received from ANY customer service agency. Truly terrible not to mention expensive. Would not recommend More

by AARONHOFF10 Verified Customer Verified Customer

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