Al Cusano
Al Cusano at Bowditch Ford

Al Cusano

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.7
155 Reviews
4.7

155 Reviews

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155 Reviews of Al Cusano

June 05, 2025

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Employee Rating

Had a great experience and was well taken care of by the entire staff the whole time. More

by usncaptamerica04
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Trower

June 05, 2025

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My veteran friend Al Cusano has always taken Good care of my vehicles whenever I have a problem. Thank you. More

by Leander.stone
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Amanda Price

June 04, 2025

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I purchased my truck from Bowditch in 2015 ten years ago and i love it. More

by jgray22
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Ken Nelson , Joseph Gray

June 04, 2025

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Employee Rating

This service shop is always always always responsive. They provide reasonable prices and quickly do the work. More

by thomaskramer
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon

June 04, 2025

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Employee Rating

My service rep Tristan never called me back. I received an email about a recall for my truck, and when I responded back to make an appointment, the response stated I needed to call to make it. More

by MICHAELBLOWERS101
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Recommend Dealer
No

Other Employees Tagged: Tristen Brannon

June 04, 2025

Dealership Rating
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Our service manager Al has always been honest and trustworthy with fantastic service. Our outstanding service has taken our truck to 200 thousand miles. More

by DRIVER.RYMER
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Recommend Dealer
Yes

June 04, 2025

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I bought my car at Bowditch and for 15 years they have always been great!! More

by Lforrester
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Recommend Dealer
Yes

June 04, 2025

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Prompt attention to service needs is appreciated. We are long time customers and have bought several cars since 1972 and done so because of the great service. More

by CONITER
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Recommend Dealer
Yes

June 03, 2025

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The customer service and staff are excellent. I love that they make you feel comfortable. More

by Inaldn
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Recommend Dealer
Yes

June 02, 2025

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Employee Rating

Always friendly with great service. I wait with my vehicle for most service requests and they finish sooner than expected but prepare me in advance. I’ve been able to have most services More

by nrforre
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Recommend Dealer
Yes

Other Employees Tagged: Linda Puglisse

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