133 Reviews of Al Cusano
February 07, 2025
Couldn’t be nicer or more professional. Quick and excellent service. I love the pickup and delivery option Quick and excellent service. I love the pickup and delivery option More
Other Employees Tagged: Tristen Brannon, Walter Holmes, Ken Nelson
February 07, 2025
Easily made appointment for service, convenient to my schedule. Great, friendly service within a very reasonable amount of time. Windows between the service bays and waiting area so you can watch the ser schedule. Great, friendly service within a very reasonable amount of time. Windows between the service bays and waiting area so you can watch the service of your vehicle. Bowditch Ford has there act together. More
January 30, 2025
Service as usual was great. The only issue was with the pick-up process. It was scheduled for 8:30 am, but I did not receive a call about pick up until ~10 am and pick-up didn't The only issue was with the pick-up process. It was scheduled for 8:30 am, but I did not receive a call about pick up until ~10 am and pick-up didn't occur until 10:45. I'm just glad the shop was as efficient as usual and the they still had my truck back to me before 3 pm. More
Other Employees Tagged: Tristen Brannon, Walter Holmes, Ken Nelson
January 20, 2025
Complete disappointment with my last service visit. Tristan checked me in and was great as always. It went downhill after that. A simple oil change/tire rotation took over 3 hours, even with an appoint Tristan checked me in and was great as always. It went downhill after that. A simple oil change/tire rotation took over 3 hours, even with an appointment. When it was finally done there were no apologies for taking so long and Al Cusano handed me the bill for $118. He questioned me when I told him I had bought a maintenance plan and that my oil changes were already paid for. A quick check on his computer and he handed me the keys and said “there you go”. Totally unprofessional!! More
Other Employees Tagged: Tristen Brannon
January 17, 2025
They take care of you! ! The service is impeccable and they remember you and your car whenever you come in! ! The service is impeccable and they remember you and your car whenever you come in! More
Other Employees Tagged: Walter Holmes, Ken Nelson, Amanda Price
January 13, 2025
Service. ..as always fantatic. Al is the man. Friendly. Always helpful. Timely service. Never had a problem with Bowditch Ford. From buying to service...always ..as always fantatic. Al is the man. Friendly. Always helpful. Timely service. Never had a problem with Bowditch Ford. From buying to service...always my go to More
January 03, 2025
Al is a phenomenal service writer. I have been working with him since 2017, he is the reason I have continued to purchase my vehicles through Bowditch. I have been working with him since 2017, he is the reason I have continued to purchase my vehicles through Bowditch. More