Akot Akot | Page 2

This honestly was the most difficult vehicle purchase I have ever encountered. Just from the very beginning. if this wasn’t the vehicle my fiancé truly liked I probably would’ve of just walked away. We bou have ever encountered. Just from the very beginning. if this wasn’t the vehicle my fiancé truly liked I probably would’ve of just walked away. We bought this vehicle dealing with a very difficult general sales manager. He was rude and very stand-offish to myself and my fiancé. After the fact they agreed to fix a few things on the vehicle the communication again was horrible. We took the vehicle in waiting for a call to pick it up ended up waited an extra day to receive our vehicle back after not knowing which company they sent the wheels off to be resurfaced at. We had to call multiple times to have the service department tell us they had no idea what was going on. After another call then was told to contact our sales representative that had the day off. Just a very bad experience and to be honest it wasn’t our sales person’s fault at all this was on the Salesmanager and the service department. I’ve worked for a few dealerships and thought I’ve seen a lot over the past 10-12 years but this experience has taken the cake on everything I’ve seen. I truly hope this was just a one time experience but from the sounds of it when we brought it up to a few employees it doesn’t sound like it. On a positive note our salesman was very professional and apologized multiple times. Hopefully someone from the Corwin group comes across this review and can definitely reevaluate the management they have at the Bellevue store. More

by Juatin Verified Customer Verified Customer

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