Aimee McDermott

Finley needs to service vehicles like they were their own cars. Not try and sell me on a front end alignment that needs to be done, when it didn’t need to be done. My other dealer doesn’t try and upsell me cars. Not try and sell me on a front end alignment that needs to be done, when it didn’t need to be done. My other dealer doesn’t try and upsell me on stuff I don’t need during warranty service. Also my car was sprayed with a black substance during service and no one looked at it prior to giving it to me, although I was told several times “your car looks great”. I also saw scratches on my paint close to were they were working for warranty service. I had to point them out. No one noticed my car had that damage. My issues were resolved, but my trust in Finley Toyota is gone. More

by radsport Verified Customer Verified Customer

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She was amazing helped me with every problem I had kept me updated every step of the way! Not great but amazing customer service! Thank you Aimee and Toyota brownie points she is from the east coast (Mass) me updated every step of the way! Not great but amazing customer service! Thank you Aimee and Toyota brownie points she is from the east coast (Mass) :) More

by BARCELOS_CHRISTINA Verified Customer Verified Customer

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Amazing staff and amazing experience would go back without a doubt. I have never had a negative experience while working with Findley Toyota without a doubt. I have never had a negative experience while working with Findley Toyota More

by morlockas Verified Customer Verified Customer

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I was satisfied with the service BUT feel that I was over charged for the services rendered, especially when I look back at old statements. I will never let you change my filters again because of the labor c charged for the services rendered, especially when I look back at old statements. I will never let you change my filters again because of the labor charges. I’ll change them myself. That charge is way too much. All of the Labor charges were over the top. I can’t afford to pay that much. I’m a senior citizen. Do you have discounts for AARP or seniors? If not I will, for the first time in 24 years, have to have my car serviced someplace else. On these surveys you always ask the wrong questions. Usually everyone is nice and friendly. $137 on parts and $339 on labor with a total bill of $505.40. That is way too much for me. I just had tires replaced last time and I could have had that done cheaper too. More

by EVELYNCHAVERS Verified Customer Verified Customer

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As soon as I arrived inside Findlay Toyota I felt very welcomed. Aimee was my advisor and she did an amazing job. She gave me a break down about what may be wrong with my car and gave me the best advice p welcomed. Aimee was my advisor and she did an amazing job. She gave me a break down about what may be wrong with my car and gave me the best advice possible on what needs to be done first. Such a kind person! More

by Daisha Thomas Verified Customer Verified Customer

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I and my vehicle were taken care of very well, very satisfied with their job. satisfied with their job. More

by aguilarsharlene1976@gmail.com Verified Customer Verified Customer

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Easy to work with and are not pushy. They are always there to make your experience great. They are always there to make your experience great. More

by NBOWEN360 Verified Customer Verified Customer

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Always a pleasant experience when I bring my cars in for service. Aimee was very friendly, knowledgeable and great at explaining things in ways I can understand. I never feel pressured into paying for a bun service. Aimee was very friendly, knowledgeable and great at explaining things in ways I can understand. I never feel pressured into paying for a bunch of unnecessary services and I always feel like my vehicles are well taken care of. More

by James Verified Customer Verified Customer

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Aimee was fast, knowledgeable, friendly, and overall great service. Definitely give stars across the map. great service. Definitely give stars across the map. More

by vince.m.lorusso Verified Customer Verified Customer

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Aimee did a great job guiding me through what I needed for my vehicle. Great customer service! for my vehicle. Great customer service! More

by CHRISTINE Verified Customer Verified Customer

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