Agustin Soto | Page 4

I had and interesting situation. Bought a new car and had and older one serviced on the same day. Everything was super easy and hassle free. Every person - and I mean every person - was helpful. Norths had and older one serviced on the same day. Everything was super easy and hassle free. Every person - and I mean every person - was helpful. Northside Apparently has taken to heart the motto "make everyone happy." More

by SSKELTON Verified Customer Verified Customer

Report | Print

Always there to help one. Specifically the service dept. the facility is always clean and well kept and the people are very friendly and accommodating. the facility is always clean and well kept and the people are very friendly and accommodating. More

by walkerwo Verified Customer Verified Customer

Report | Print

Northside Lexus isdefinitely the best dealership t have every had business with. Both Don Holifield and Jarad Postma are very knowledgeable and honest sales people.. I have purchased four Lexus vehicles f every had business with. Both Don Holifield and Jarad Postma are very knowledgeable and honest sales people.. I have purchased four Lexus vehicles from Northside and is the only place I will go for vehicles in the future. More

by ATROTT Verified Customer Verified Customer

Report | Print

Generally less than satisfactory experience when paying off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to see finance guy with very little explanation for the delay. Would have expected at least an occasional update on when he might be available. We had an appointment for 1020 but did not meet with finance until about 1140 after sitting in the salesman’s office fir over an hour. Delays happen but at least try to keep the customer informed. Service dept was very good. No issue with finance once we got to sit down with him. More

by JFGEYER Verified Customer Verified Customer

Report | Print

Good service and treatment. We received very good help from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. More

by aremyl123 Verified Customer Verified Customer

Report | Print

Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. business with Northside for over 20 years, and I will keep coming back. Thank you. More

by B.K.DENNIS Verified Customer Verified Customer

Report | Print

Excellent experience! I was in and out quickly even on a busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! More

by VV Verified Customer Verified Customer

Report | Print

We arrived & waited 30 minutes in Service Dept. as they couldn’t locate our car that was being serviced! Was very aggravating! Caleb our finance guy was at lunch & he took our car directly to service Dept. couldn’t locate our car that was being serviced! Was very aggravating! Caleb our finance guy was at lunch & he took our car directly to service Dept. for inspection. We were never told who our service manager was so no one knew what was going on. An older woman with blonde hair named Lee kept asking us what did we need today & what we were we doing there!If you don’t know who your service advisor is your are just plain out of luck! Not very good customer service at all! More

by jbg0 Verified Customer Verified Customer

Report | Print

Those people who assisted us are accommodating, respectful & you can rely so much on them. We will recommend these people to my relatives & friends. Thanks respectful & you can rely so much on them. We will recommend these people to my relatives & friends. Thanks More

by CMTANDIAMA Verified Customer Verified Customer

Report | Print

Very helpful, knowledgeable salesmen. Thank you for a pressure-free purchase of my new GX! As a returning customer, I appreciate the ease of service from the purchase through each service. pressure-free purchase of my new GX! As a returning customer, I appreciate the ease of service from the purchase through each service. More

by JENNIFER.HANCOCK Verified Customer Verified Customer

Report | Print