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Agnes Pusztai

Overview Reviews (626) Inventory (152)

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Agnes Pusztai

Agnes Pusztai | Page 3

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8

626 Reviews

Overview Reviews (626) Inventory (152)

4.8

626 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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626 Reviews of Agnes Pusztai

March 26, 2026

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Employee Rating

Professional, fast to respond, very informative and easy to deal with. Gave options for oil changes to deal with. Gave options for oil changes More

by Wise

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keli Morin, Ken Brown, Greg Ayers, Andrew Harris, Steven Burke

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Mar 26, 2026 -

Family Ford of Enfield responded

Thank you for sharing your positive experience with our team on your Ford F-150. We’re pleased Greg provided clear information and outlined oil change options while keeping everything straightforward. We look forward to supporting your future service needs.

March 25, 2026

Dealership Rating

Employee Rating

Agnes was great. Everything was handled very efficiently. We are happy with service at Family Ford Everything was handled very efficiently. We are happy with service at Family Ford More

by STEPHENWEIL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Agnes Pusztai

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Mar 26, 2026 -

Family Ford of Enfield responded

It’s great to hear that Agnes took such good care of your Ford Bronco Sport and that our team handled everything so promptly. Thank you for sharing your positive experience and for the five-star review.

March 19, 2026

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Employee Rating

Easy in and out , really good service Was a pleasure doing business with you doing business with you More

by MYDOGSNME5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Agnes Pusztai

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Mar 19, 2026 -

Family Ford of Enfield responded

It’s great to hear that your Ford Explorer service was quick and hassle-free. We enjoyed assisting you and appreciate your business.

March 10, 2026

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Employee Rating

Quick, friendly service from start to finish Quick, friendly service from start to finish. Waiting area was clean and they offered coffee, water, and snacks from the vending machine. The Sarat dealersh friendly service from start to finish. Waiting area was clean and they offered coffee, water, and snacks from the vending machine. The Sarat dealerships are great to work with More

by cggwiazdaa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Agnes Pusztai

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Mar 10, 2026 -

Family Ford of Enfield responded

Thank you for highlighting the prompt, friendly service for your Ford Fusion Hybrid. Agnes and our team are pleased you found the waiting area clean with coffee, water, and snacks. We look forward to helping you again.

March 06, 2026

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Employee Rating

Informative and comfortable No pressure and have always been happy with my car purchases and look forward to my next been happy with my car purchases and look forward to my next More

by RCHARMAY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Agnes Pusztai

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Mar 07, 2026 -

Family Ford of Enfield responded

Hello and thanks for highlighting your experience with our team. It’s great to know you felt informed and comfortable during your Ford purchases without any pressure. We appreciate your loyalty and look forward to helping you find the right vehicle next time.

March 06, 2026

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Employee Rating

Awsome and fast very happy with family ford Second visit Will keep going to family ford in enfield visit Will keep going to family ford in enfield More

by JOELIRIZARRY78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2026 -

Family Ford of Enfield responded

We appreciate you trusting us again with your Ford for service. We’re glad our staff provided fast and efficient care. We look forward to assisting you on your future visits.

March 05, 2026

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Employee Rating

Expensive. For a engine light read and purge valve cannister replacement cost me over $600. I got the same info free from autozone and could've probably fixed i For a engine light read and purge valve cannister replacement cost me over $600. I got the same info free from autozone and could've probably fixed it myself. More

by Ebkp10805

Verified Customer

Recommend Dealer

Other Employees Tagged: Agnes Pusztai

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Mar 10, 2026 -

Family Ford of Enfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 03, 2026

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Employee Rating

Had a great experience, Agnes walked me through my concerns with the truck, appointed a mechanic to repair my truck, very satisfied with their work concerns with the truck, appointed a mechanic to repair my truck, very satisfied with their work More

by FITZGRJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2026 -

Family Ford of Enfield responded

Thank you for your feedback. We’re glad Agnes addressed your concerns and that our mechanic provided thorough repairs on your Ford. It’s rewarding to know you’re pleased with the results.

February 14, 2026

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Employee Rating

efficient and friendly. was in and out in a timely fashion. i'll be returning for future service needs was in and out in a timely fashion. i'll be returning for future service needs More

by redsoxfan1110

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Agnes Pusztai

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Feb 15, 2026 -

Family Ford of Enfield responded

Great to know our team provided efficient and friendly service for your Mustang Mach-E. We’re glad the timing met your expectations. Agnes looks forward to assisting with your future service needs.

February 12, 2026

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Employee Rating

I had an emergency situation. She was very pleasant, helped me through the whole thing and got me out of there in a timely manner. She was very pleasant, helped me through the whole thing and got me out of there in a timely manner. More

by Kjpost123

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Agnes Pusztai

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Feb 12, 2026 -

Family Ford of Enfield responded

We’re glad our team could assist you through an emergency and have your Ford Escape back on the road quickly. Thank you for your kind words and for trusting us with your service needs.

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