Adriana VanBuren
Adriana VanBuren at Fort Myers INFINITI
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Adriana VanBuren

Warranty Administrator

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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5.0
84 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

Spanish Spanish

5.0

84 Reviews

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84 Reviews of Adriana VanBuren

November 22, 2024

Dealership Rating
Employee Rating

I used the valet service option for the first time and I found it very convenient. I'm always satisfied with the service at this dealer. More

by JACKIEBIDWELL3
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby

November 14, 2024

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Always easy to schedule an appointment and service is done in a timely manner. Staff is very courteous. More

by wleete
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Nov 18, 2024

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Dealership Rating
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The attention to detail provided by Infinity personnel was top notch. From the initial call to the pickup service, I’m still impreesed. More

by GAVIN1212
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Neysha Santiago , TY and Clarence were top notice and provide a white glove drop off and pickup.

Nov 10, 2024

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

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Great service and good communication with customers. Will come back. And have my service done here.. More

by DARIVERO
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2024

Fort Myers INFINITI responded

Hello, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

November 07, 2024

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They don't know how to give you an answer to your problems, they are not professional in their work. More

by aneudydecena
Service Price Transparency
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Service Communication
Recommend Dealer
No
Nov 10, 2024

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you, if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (888) 690-3484 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

October 29, 2024

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Service was fast, everyone was friendly and courteous. I will definitely recommend this dealership to everyone. More

by Vishibhagwandin
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

Fort Myers INFINITI responded

Hi Vishibhagwandin, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 29, 2024

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Employee Rating

Personnel always friendly and knowledgeable. Service waiting area is fantastic If something not right after service they make it right. Great dealership More

by Di_gibson
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 24, 2024

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Employee Rating

Nate Irwin my service manager was extremely courteous and professional, a real asset to your dealership! More

by mariartstudio
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Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 23, 2024

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Employee Rating

Great Job in a timely manner, place was clean and employees were polite Well done! More

by jim.garinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 21, 2024

Dealership Rating
Employee Rating

Rick Libby @ Fort Myers INFINITI has been my Service Advisor for almost 5 years. I never have to worry about my Q70S sedan. Rick lets me know what I need and when to do it. He makes sure that my INFINIT More

by WALTERPD42
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2024

Fort Myers INFINITI responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

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