Adriana Molina
Adriana Molina at Ocean Cadillac
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Adriana Molina

Service Advisor

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.4
76 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

76 Reviews

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76 Reviews of Adriana Molina

April 12, 2025

Dealership Rating
Employee Rating

Excellent service I love the professionalism how fast they sit my service I recommend them More

by CRA185A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

Apr 12, 2025

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

April 08, 2025

Dealership Rating
Employee Rating

Very professional and friendly staff. They solved my issues quickly and efficiently Very good experience More

by STEWJAYCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

Apr 08, 2025

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

March 22, 2025

Dealership Rating
Employee Rating

My car was damaged because an Ocean Cadillac employee frantically motioned me into a metal bollard, the dealership chose not to accept any responsibility, leaving me 100% responsible for the total cost. More

by SHAKERJ.WJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fabio Arciero

March 21, 2025

Dealership Rating
Employee Rating

Very customer service oriented and sensitive to my needs and time, friendly service and very comfortable waiting area More

by jlserrato07
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero , Orlando

Mar 24, 2025

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful 5-star rating and service feedback! Adriana, Fabio, and our team appreciate your business and hope to see you again soon! Service Manager - Albert Pratts (305) 775-2011

March 10, 2025

Dealership Rating
Employee Rating

The service has been deplorable to say the least. SALES tactics very unprofessional and unreprehensible. More

by ACJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Baster

March 09, 2025

Dealership Rating
Employee Rating

The service people were invaluable and, the Service and repair were outstanding no complaints, the manager was invaluable with helping with problems More

by CABELL78
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac! Service Manager - Albert Pratts (305) 775-2011

March 05, 2025

Dealership Rating
Employee Rating

Thank you, Michael Lombroso for helping me with my purchase appreciate your specialties and I will be back for more vehicles More

by EDGARHV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Albert Pratts (305) 775-2011

March 01, 2025

Dealership Rating
Employee Rating

I Cadillac stayed in service over 2 1/2 months just got it back and still making noise and not shifting properly More

by Mitchellmario
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 05, 2025

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sales Manager - Victor Lopez (954) 471-2704

February 28, 2025

Dealership Rating
Employee Rating

Great service and I love the extra aminaties this facility offer. The people really make the uncomfortable a lot better experience. More

by MITTYR38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Manager - Albert Pratts (305) 775-2011

February 21, 2025

Dealership Rating
Employee Rating

The service was great and fast customers service was very nice I love the service there More

by BRENDA WOODEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Ocean Cadillac responded

Thank you, Brenda, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Manager - Albert Pratts (305) 775-2011

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