Addie Heath
Addie Heath at Audi Lehi
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Addie Heath

Service Receptionist

Audi Lehi

3455 Digital Dr
Lehi, UT 84043

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Addie Heath

October 20, 2024

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Employee Rating

Good service but I don’t understand why it’s so much more expensive for an oil change. More

by ambergueck
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Recommend Dealer
Yes

October 17, 2024

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Always have been pleased with the service here. Pleasant and professional staff.. very courteous and timely. More

by Loraineg
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Recommend Dealer
Yes

Other Employees Tagged: Axson Kabwere

Oct 18, 2024

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 07, 2024

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Employee Rating

Addie was very dismissive about my tire issue. Told me all she could do wipeoff More

by steph
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Recommend Dealer
Yes

October 04, 2024

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Great job and customer support , Great job and customer support Great job and customer support More

by johnosonszj
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Recommend Dealer
Yes
Oct 07, 2024

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 15, 2024

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Employee Rating

Everyone is always well informed and helpful. I appreciate how quickly the service team gets to you. You feel like you matter to them. More

by jlewis3376
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2024

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 08, 2024

Dealership Rating
Employee Rating

People and nice but very busy, in terms of overall would have given 5 stars but it took 7 hours for a regular service with an appointment. I do appreciate the loaner but time frames would be nice to know ah More

by NRA23
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Recommend Dealer
Yes

September 05, 2024

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Friendly, attentive and prompt. They helped me with a paper work issue with the state, and completed my smog test. More

by scottjtobais
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2024

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 30, 2024

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Everyone is friendly and helpful. The waiting area is nice and the snacks are appreciated! I came in for an oil change and waited for my car. I was happy it only took 90 minutes. I l More

by lizwindsor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caden

Sep 10, 2024

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 23, 2024

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Employee Rating

Great service and people! I use them extensively and will continue to do so. Thanks More

by curtis21
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Recommend Dealer
Yes

August 21, 2024

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Employee Rating

When trying to call service, I did not get a live body at least 3 times. Part of the service I asked for was not done, but the service rep said they did the best they could. But they didn’t even open the pac More

by Jacque.millard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 23, 2024

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

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