Dealership Experience
3 yrs, 10 mos
Languages Spoken
English
204 Reviews
Write a Review204 Reviews of Adam Valencia
August 08, 2024
I took my 2016 Toyota 4-Runner to Sierra Toyota for servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and f servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and friendly. I did not have a long wait plus I am grateful to Carlos Herrera, Adam Valencia and Steven Vanatta for their excellent customer service. Steven, you should be a teacher because even though I am a 70+ grandmother, I understood your lesson you gave me about using the Navigation system on my Toyota! And thank for your business card in case I should have future questions. Also thanks to the gentleman in the parts department and to the lady at the payment window who were also so very nice (sorry I didn't get your names). I look forward to seeing all of you in the future. More
Other Employees Tagged: Daniel Acosta, Steven Vanatta, Carlos Herrera
February 23, 2024
Welcoming staff & right to the point with the service. Mark is amazing! I feel like home when I visit my dealership. And the coffee is superb!! Mark is amazing! I feel like home when I visit my dealership. And the coffee is superb!! More
Other Employees Tagged: Mark Retherford, Carlos Herrera
February 19, 2024
The service was great. Thank you for the complimentary car wash service. We really appreciate it. Thank you for the complimentary car wash service. We really appreciate it. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Mark Retherford, Melanie Tucker, Carlos Herrera, Nick Kochenderfer , Andrea
November 20, 2023
Great service team and outstanding care. 5 stars. Would recommend to every one. Thanks for the help 5 stars. Would recommend to every one. Thanks for the help More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Mark Retherford, Melanie Tucker, Staci S., Carlos Herrera
November 02, 2023
Service was easy to schedule with, they got the car in on time and had it ready on time. Parts (Daniel) and Sales (Mayra) always helpful and friendly. Thanks Sierra Toyota time and had it ready on time. Parts (Daniel) and Sales (Mayra) always helpful and friendly. Thanks Sierra Toyota More
Other Employees Tagged: Daniel Acosta, Jared Pangus, Mayra Lopez
October 22, 2023
Very courteous customer services. Great waiting area to relax and wait for your car. Did excellent job with diagnosis of problem and getting car repaired in a reasonable amount of Great waiting area to relax and wait for your car. Did excellent job with diagnosis of problem and getting car repaired in a reasonable amount of time. Overall, great experience with dealership. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Mark Retherford, Melanie Tucker, Staci S.
October 06, 2023
It was great service. Everyone was polite, professional and courteous. Thank you very much for everything. . Everyone was polite, professional and courteous. Thank you very much for everything. . More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Mark Retherford, Melanie Tucker, Staci S.
September 23, 2023
The mechanics are knowledgeable, the staff are courteous, the work is excellent. I won't take my car anywhere else. courteous, the work is excellent. I won't take my car anywhere else. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Mark Retherford, Melanie Tucker, Staci S. , Edwardo Mendez
July 08, 2023
I have been a very happy customer for many years. Aways had excellent service every time I come in for service. Keep up your Aways had excellent service every time I come in for service. Keep up your More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Lynn Burns, Mark Retherford, Melanie Tucker, Staci S. , Edwardo Mendez