Adam Swanson

My Mustang was taking an overly long time to start blowing warm interior air although the engine's temperature gauge indicated a warm engine. Not a good issue going into winter. I called, talked t blowing warm interior air although the engine's temperature gauge indicated a warm engine. Not a good issue going into winter. I called, talked to Adam, and described the issue, suggesting that a system cooling flush might be in order. After hearing the details, he agreed with the cooling system flush idea, but just as a first step. He suggested that a thorough inspection of the cooling system was in order for my relatively high mileage vehicle. When I brought the car in for the appointment, I again relayed the issues to Tim. He agreed that a cooling system flush was long overdue, but also suggested a thorough cooling system inspection. He said, although the temperature gauge showed a normal warm engine temperature, there might still be additional issues causing the lack of warm air generation. Later that day, Tim called with the diagnosis. There was a steady coolant leak around the manifold and due to that leak, the coolant level was excessively low. He said that even with the low coolant level, the engine temperature gauge could still show a normal operating temperature--until the coolant would become so low as to potentially damage the engine. Glad I didn't wait on this situation any longer and I always appreciate Boucher's service department for their thorough analysis, explanation and their do-it-right-the-first-time correction of these issues. Our family's confidence in their quality of service is the reason we feel comfortable driving our well cared for, but relatively higher mileage vehicles. Thanks Adam and Tim. More

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They were honest and treated me well. This is my 3rd car I bought from them. This is my 3rd car I bought from them. More

by JIM_KILE Verified Customer Verified Customer

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This dealership was super! They fixed and checked everything I wanted. They were very kind and treated me ver well! I highly recommend them! Thank you!! They fixed and checked everything I wanted. They were very kind and treated me ver well! I highly recommend them! Thank you!! More

by nnielsen Verified Customer Verified Customer

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Great service in a timely manner. They evaluated a problem i was told by another dealer and confirmed their was no issue. Saving me thousands. Thank you They evaluated a problem i was told by another dealer and confirmed their was no issue. Saving me thousands. Thank you More

by pete3977 Verified Customer Verified Customer

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I have not used your service for a while No idea why I am getting this servey getting this servey More

by TONYPOHL Verified Customer Verified Customer

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People were friendly went out of there way to help. I wish I lived near by I wish I lived near by More

by donlhess Verified Customer Verified Customer

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Always friendly and always helpful and punctual. I have never had a problem with their service. I have never had a problem with their service. More

by dar40win Verified Customer Verified Customer

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This dealership reminds me of the ones I grew up with. Very friendly and personal unlike the big box dealers where you are just a number. Very friendly and personal unlike the big box dealers where you are just a number. More

by themoosecompany Verified Customer Verified Customer

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professional knowledgeable of cars helpful friendly good at explaining things gives good service and nice good experience. at explaining things gives good service and nice good experience. More

by JJZIMMER Verified Customer Verified Customer

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As always Tim was fantastic! Entire Dealership is great. Nick did a great work on the vehicle. Entire Dealership is great. Nick did a great work on the vehicle. More

by jeane Verified Customer Verified Customer

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