Adam Ridge

This store was very misleading and did not take accountability for anything! I was highly frustrated and felt taking advantage of. My time was very much wasted and it toke a month for me to get ser accountability for anything! I was highly frustrated and felt taking advantage of. My time was very much wasted and it toke a month for me to get serviced. Never will I be back at that location again. More

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My son and I had the most fantastic car buying experience with Sama Siu, Sales Consultant. From our initial emails right up to finding my son the Jetta R-Line of his dreams, Sama was a great listener who tru with Sama Siu, Sales Consultant. From our initial emails right up to finding my son the Jetta R-Line of his dreams, Sama was a great listener who truly wanted to help us with not one iota of pressure. We just loved his vibe and we are so grateful that he took the extra time to nail down just what we were looking for. In addition, we were very happy with the trade-in we received for our old Jetta and working with the business manager was a breeze! The whole process was smooth as silk and debunks the myth that car buying has to be anything but fun and satisfying. More

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I've had a horrible experience with Leith Volkswagen. I took my vehicle to Leith on 11/22/22 for an oil change. They wanted to sell me a recommended $900 full service and kept pushing it. A week later m I took my vehicle to Leith on 11/22/22 for an oil change. They wanted to sell me a recommended $900 full service and kept pushing it. A week later my car , wouldn't start. After opening the hood I found the front bracket had fallen and it was zip tied together by someone. My battery terminal was uncovered and placed in the corner of my engine. I took it back to Leith Volkswagen, and asked to speak to the service manager, Adam Ridge. The service employee went to get Adam, but said he was very busy but would come and speak to me. I was advised by the employee that the battery was checked during the oil change, even after I asked them not to do anything other than a oil change. They inspected the battery, yet could not tell me the results of that inspection. So basically they touched the battery, couldn't tell me what they did or the results, and a week later the battery stopped working. 90 minutes later Mr. Ridge still did not come to speak to me after two requests. I did see him step out into the lobby and speak to an employee and then disappear again back into the office area. I asked the employee to get him for me and I was advised that he stepped out of the building. I use to enjoy going to Leith Volkswagen. They were so friendly and helpful. Their customer service was second to none. I spent $370 for a new battery from Leith Volkswagen. That is the last time I return to the dealership. Adam, could have easily saved a customer by taking the time to speak to me and hear my side. Instead, he ran to the back and hid. The worst customer service ever. More

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Great dealership. Sales and service have always been good to me. Very easy to deal with. Sales and service have always been good to me. Very easy to deal with. More

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The sales, finance and service department staff at Leith VW Raleigh is outstanding! I highly recommend this dealership for sales or service. Their team members have become like family, and I wouldn't consid VW Raleigh is outstanding! I highly recommend this dealership for sales or service. Their team members have become like family, and I wouldn't consider going anywhere else when it's time to purchase a new VW or have service performed on my car. Michael Gorzkowski, Daniel Perrusquia, Adam Ridge and Matt Plume are some of the finest people you'll ever meet. More

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I don’t know Carlos but Mike W. was great . We love the car but the wiper blades are terrible and the detail job was hurried as the car came from Cary .With new blades and a proper cleaning all will be gre car but the wiper blades are terrible and the detail job was hurried as the car came from Cary .With new blades and a proper cleaning all will be great. More

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Daniel Perrusquia Was great to work with, very Daniel Perrusquia Was great to work with, very respectful, will definitely send business his way! Thanks again! Will always use Leith VW Raleigh for Daniel Perrusquia Was great to work with, very respectful, will definitely send business his way! Thanks again! Will always use Leith VW Raleigh for my sales and service! More

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Leith VW of Raleigh has the best customer service. I was very pleased with every aspect of my recent visit. My wants and needs were heard and met! very pleased with every aspect of my recent visit. My wants and needs were heard and met! More

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Excellent experience and repeat customer!!! Michael was a pleasure to work with and appreciate Said’s active involvement throughout the entire process. This is my 3rd purchase from the team at Leith Volks a pleasure to work with and appreciate Said’s active involvement throughout the entire process. This is my 3rd purchase from the team at Leith Volkswagon... More

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Excellent car buying experiance My wife and I would just like to say that this team at Leith VW really makes you feel like family. They are not pushy, they answer all of your questio My wife and I would just like to say that this team at Leith VW really makes you feel like family. They are not pushy, they answer all of your questions and do not make you feel rushed. We have purchased a couple vehicles rom them over the years and will continue to do so in the future. Thanks Again~ More

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