Adam Mendoza

Do yourself a favor and never ever deal with this dealership. Especially the GM, Adam Mendoza, who is more worried about his numbers than he is customers. The misogyny and the complete lack of respec dealership. Especially the GM, Adam Mendoza, who is more worried about his numbers than he is customers. The misogyny and the complete lack of respect he has shown me in my dealings there is immensely unacceptable. I was sold a car without anyone ever disclosing issues with the car, repairs needed for the car, needed for the inspection. I was given the keys, I signed finance paperwork. I was about to leave the dealership - sitting IN the car waiting for the tags to be printed when I was told “oh, you can’t take that it needs brakes inspected” After sitting in the dealership for 3.5 hours, after signing paper work and shaking hands and getting keys, THEN they disclose this. That is not ethical. And it is not an acceptable business practice from any dealership. Turns out, that while I was signing paperwork waiting hours for it to be my turn with finance, at that same time, tickets regarding the brakes and other known issues were quickly being put into the system. Leaving nearly 2 HOURS for them to inform me before they did. I saw the timestamp. 13:38. During that time I was sitting waiting at the sales man’s desk, had already signed the agreement for the price, and was waiting in line for financing. None of that is okay. Selling a vehicle withOUT disclosing the incomplete MD safety inspection until AFTER signing is abuse of power, it’s misleading, and entirely unethical. More

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The entire team went above and beyond to help me find the perfect vehicle! Everyone was inquisitive about my needs, accommodating to my wants, and knowledgeable about the products and services offered. The e perfect vehicle! Everyone was inquisitive about my needs, accommodating to my wants, and knowledgeable about the products and services offered. The experience was smooth and straightforward. More

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The advertised price was not what was charged. They added optional services I begged them not to add. They added optional services I begged them not to add. More

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Excelente atención al cliente por parte de la persona q me atendió muy respetuoso y amable me atendió muy respetuoso y amable More

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Sales people were very pleasant especially Breaun Garner a very kind and helpful lady who professionally deserves five stars!! a very kind and helpful lady who professionally deserves five stars!! More

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My experience at Ourisman Honda of Laurel, Maryland was exceptional from start to finished. The entire team was knowledgeable, transparent, genuinely committed to helping me find the right vehicle. There w exceptional from start to finished. The entire team was knowledgeable, transparent, genuinely committed to helping me find the right vehicle. There was no presure, no gimmicks–just honest guidance and great customer service. The buying process was smooth, efficent and stress free. "A special thanks to my sales person, Mr Starlin Mireles for guiding me through every step with patience and expertise. Your professionalism and dedication made the entire process feel effortless. I also want to thank the finance manager, Mr Rodney Dennis for explaining everything clearly and making sure I received the best possible terms. Your transparency and attention to detail gave me complete peace of mind. I'm extremely impressed not only with my new vehicle but with the top–tier service I received. Ourisman Honda in Laurel, Maryland is an exceptional dealership and I am please doing business with them. More

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The team at Oursman Honda from the sale associate Sarah to the sale manager Mr Elliott did an excellent job . This is the first time I visited Oursman Honda and I would definitely return and recommend frie to the sale manager Mr Elliott did an excellent job . This is the first time I visited Oursman Honda and I would definitely return and recommend friends and family to purchase their car here. More

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Well,well well, what can I say, we received excellent customer service from Ourisman Honda. Mr Elliott and Ms Sharon were awesome. Very professional I must say, interaction was memorable. I even brought customer service from Ourisman Honda. Mr Elliott and Ms Sharon were awesome. Very professional I must say, interaction was memorable. I even brought a friend to purchase a car with two week or less. More

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Thank you so much for your fast and cooperative services, that you make me to own my New Honda with in short period of time. that you make me to own my New Honda with in short period of time. More

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You won’t like what I have to say about this dealerships service department. Wouldn’t recommend them to anyone who wants repairs done quickly. After 4weeks of my vehicle in their shop I had to have it towed service department. Wouldn’t recommend them to anyone who wants repairs done quickly. After 4weeks of my vehicle in their shop I had to have it towed elsewhere for the repairs to be made. More

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