Excelente atención al cliente por parte de la persona q
me atendió muy respetuoso y amable
me atendió muy respetuoso y amable
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by Dannymcastro25
Dec 17, 2025 -
Ourisman Honda of Laurel responded
¡Muchas gracias, Danny! Nos alegra mucho saber que recibiste una excelente atención al cliente. Nuestro equipo siempre se esfuerza por brindar un servicio respetuoso y amable. ¡Esperamos verte pronto nuevamente!
Sales people were very pleasant especially Breaun Garner
a very kind and helpful lady who professionally deserves five stars!!
a very kind and helpful lady who professionally deserves five stars!!
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by pldavis1936
Dec 15, 2025 -
Ourisman Honda of Laurel responded
Thank you for the kind feedback! We’re glad to hear you had a pleasant experience and that Breaun Garner was helpful and professional. We appreciate you taking the time to share your thoughts.
My experience at Ourisman Honda of Laurel, Maryland was
exceptional from start to finished. The entire team was knowledgeable, transparent, genuinely committed to helping me find the right vehicle. There w
exceptional from start to finished. The entire team was knowledgeable, transparent, genuinely committed to helping me find the right vehicle. There was no presure, no gimmicks–just honest guidance and great customer service.
The buying process was smooth, efficent and stress free. "A special thanks to my sales person, Mr Starlin Mireles for guiding me through every step with patience and expertise. Your professionalism and dedication made the entire process feel effortless. I also want to thank the finance manager, Mr Rodney Dennis for explaining everything clearly and making sure I received the best possible terms. Your transparency and attention to detail gave me complete peace of mind. I'm extremely impressed not only with my new vehicle but with the top–tier service I received. Ourisman Honda in Laurel, Maryland is an exceptional dealership and I am please doing business with them.
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by NorrisMonger
Other Employees Tagged:
Starlin Mireles
Dec 04, 2025 -
Ourisman Honda of Laurel responded
Norris, thank you so much for sharing this incredible review! We’re thrilled to hear that your experience at Ourisman Honda of Laurel was exceptional from start to finish. Providing honest guidance, a smooth process, and truly stress-free service is exactly what we strive for, and it means a lot to know we delivered that for you. Congratulations on your new vehicle, and thank you for trusting us with such an important purchase.
The team at Oursman Honda from the sale associate Sarah
to the sale manager Mr Elliott did an excellent job . This is the first time I visited Oursman Honda and I would definitely return and recommend frie
to the sale manager Mr Elliott did an excellent job . This is the first time I visited Oursman Honda and I would definitely return and recommend friends and family to purchase their car here.
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by Jolly
Other Employees Tagged:
Mr Elliott and Ms Sarah
Dec 04, 2025 -
Ourisman Honda of Laurel responded
Jolly, thank you for sharing your experience! We’re so glad your first visit to Ourisman Honda was a great one. We truly appreciate your recommendation and look forward to welcoming you, your friends, and family back again in the future!
Thank you so much for your fast and cooperative services,
that you make me to own my New Honda with in short period of time.
that you make me to own my New Honda with in short period of time.
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by Dawit
Nov 19, 2025 -
Ourisman Honda of Laurel responded
Thank you for this great review, Dawit! Enjoy your new Honda!
You won’t like what I have to say about this dealerships
service department. Wouldn’t recommend them to anyone who wants repairs done quickly. After 4weeks of my vehicle in their shop I had to have it towed
service department. Wouldn’t recommend them to anyone who wants repairs done quickly. After 4weeks of my vehicle in their shop I had to have it towed elsewhere for the repairs to be made.
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by Sharon
Service Price Transparency
Nov 05, 2025 -
Ourisman Honda of Laurel responded
Hi Sharon, thank you for sharing this feedback. We’re sorry for the delay you experienced and understand how frustrating that is. Please contact our General Manager, Adam Mendoza, at almendoza@ourismancars.com or our team at HondaFeedback@ourismancars.com so we can review what happened and follow up appropriately.
Service was great, reception was top notch,
professionalism and hospitality at its peak. Great doing business and with Ourisman car dealership.
Great thanks to Mr Dennis and Starlin Mireless.
professionalism and hospitality at its peak. Great doing business and with Ourisman car dealership.
Great thanks to Mr Dennis and Starlin Mireless.
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by dalandabarry
Other Employees Tagged:
Starlin and Dennis
Oct 21, 2025 -
Ourisman Honda of Laurel responded
Thank you for the kind words! We’re glad to hear you received great service and hospitality from our team! We appreciate your business and hope to see you again.
Jimmie was great.
I really was anxious about going to a dealership from past experiences. He made us feel at ease and made the process so smooth.
I really was anxious about going to a dealership from past experiences. He made us feel at ease and made the process so smooth.
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by HAlexander
Other Employees Tagged:
Jimmie Powell
Oct 15, 2025 -
Ourisman Honda of Laurel responded
Thank you for sharing this kind feedback. We’re so glad Jimmie was able to make the experience comfortable and easy for you. We appreciate you giving us the chance to earn your trust and hope you enjoy your new vehicle!
Dropped my car off overnight and the next day, the
service manager called me at 10:00am, saying my vehicle was ready to be picked up. I was impressed!
service manager called me at 10:00am, saying my vehicle was ready to be picked up. I was impressed!
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by John Johnson
Service Price Transparency
Oct 14, 2025 -
Ourisman Honda of Laurel responded
Thank you for sharing your experience! We're so glad to hear our team impressed you with quick and efficient service. We appreciate your trust and look forward to helping you again in the future!
The service advisor was nice.
I like the way they took my car in right away. It was my first time coming here I think they provided me with excellent customer service
I like the way they took my car in right away. It was my first time coming here I think they provided me with excellent customer service
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by crystalskin08
Service Price Transparency
Other Employees Tagged:
Robert Chen, Bobby Mil, Jeff Ramsey
Sep 17, 2025 -
Ourisman Honda of Laurel responded
Hi Chrystal, thank you for sharing your experience! We’re so glad to hear that your first visit went smoothly and that our team provided excellent customer service. We look forward to welcoming you back for your future service needs!