Adam Lunn
Adam Lunn at Key Acura of Gainesville

Adam Lunn

Service Advisor

Key Acura of Gainesville

3435 N Main St
Gainesville, FL 32609

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Adam Lunn

March 15, 2026

Dealership Rating
Employee Rating

Very professional! I knew what was going on every step of the way. All items were approved before any work was done. Will definitely be back! More

by Mollymiller09
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Mar 15, 2026

Key Acura of Gainesville responded

Thanks for the kind words. Adam and our team are glad you felt informed and that every item was approved before service on your Toyota Camry. We look forward to serving you again. The difference is Key

March 07, 2026

Dealership Rating
Employee Rating

Key Acura has always been a great experience for me when it comes to servicing my TLX Type S. They were prompt, kept me informed every step of the way and treat my family and I really well. More

by fmlledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr, Joe Siebenaler

Mar 08, 2026

Key Acura of Gainesville responded

Thank you for trusting us with your Acura TLX Type S. We’re glad our team kept you informed throughout the service and provided prompt attention. It’s great to hear your family felt welcome and well cared for. The difference is Key

March 02, 2026

Dealership Rating
Employee Rating

Great support, cordiality, technical knowledge and communication! I appreciate his flexibility and guidance through the services required! More

by ecademartori
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Mar 02, 2026

Key Acura of Gainesville responded

It’s wonderful to hear that Adam’s technical knowledge and communication made your service experience smooth. We’re glad he was flexible and guided you through the required maintenance. Thank you for choosing us for your Acura RDX service. The difference is Key

February 27, 2026

Dealership Rating
Employee Rating

Best service in Gainesville I tell all my friends to use them Great group of people More

by johnsonsw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr, Joe Siebenaler

Feb 27, 2026

Key Acura of Gainesville responded

We’re delighted you consider us the best choice in Gainesville for Acura RDX service. Thank you for recommending our team to your friends. The difference is Key

February 21, 2026

Dealership Rating
Employee Rating

Wonderful customer service great management the manager Joe and Kerry were helpful as well. Joe Kerry and Adam our a phenomenal team that cares for their customers and help get the job done More

by Justjazzy33
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Feb 21, 2026

Key Acura of Gainesville responded

We’re grateful you noticed our team’s dedication to getting the job done on your Acura MDX. Adam appreciates your kind words and we’re glad our managers’ support made a difference. We look forward to assisting you again. The difference is Key

February 20, 2026

Dealership Rating
Employee Rating

Very helpful. I had timely service! They even washed my car! I would buy from them again More

by Mimialfino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Key Acura of Gainesville responded

Thank you for the five-star rating. We’re glad your Acura RDX received prompt service and came back clean. We appreciate your willingness to return and look forward to helping again. The difference is Key

February 19, 2026

Dealership Rating
Employee Rating

Great experience Knowledgeable staff and great service The tech who fixed my car is awesome More

by mxsallo
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Feb 20, 2026

Key Acura of Gainesville responded

Thank you for sharing your experience with our Acura MDX service. It’s wonderful to know Adam’s expertise and our team’s attentive support stood out. The difference is Key

February 18, 2026

Dealership Rating
Employee Rating

Adam is great, Joe is FANTASTIC. I was caught off guard by this new 'service fee'. I have been bringing multiple Acuras to this location, from back in the Rick and Bernie days. Th More

by matthewhintze
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe

Feb 18, 2026

Key Acura of Gainesville responded

Thank you, Matthew, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 18, 2026

Key Acura of Gainesville responded

Thank you, Matthew, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 13, 2026

Dealership Rating
Employee Rating

The key Acura service department is more than excellent. They are professional and courteous and take care of individuals with high priority. The experience could not have been any better. It was absolutely More

by MSKCRICCHIO
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Feb 13, 2026

Key Acura of Gainesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Acura of Gainesville! The difference is Key

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