Adam De Leon
Adam De Leon at Mercedes-Benz of Georgetown
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Adam De Leon

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.7
47 Reviews
4.7

47 Reviews

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47 Reviews of Adam De Leon

December 09, 2024

Dealership Rating
Employee Rating

Did my maintenance today. The technician was excellent. No problem Everyone I encountered was gracious and kind More

by taylormlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Mercedes-Benz of Georgetown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 07, 2024

Dealership Rating
Employee Rating

Very professional and friendly. Easy to schedule an appointment time and was seen on time. More

by Usmcrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Mercedes-Benz of Georgetown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Dealership Rating
Employee Rating

Adam D is the finest service consultant and very trustworthy. He and the technicians have always completed the work fast and right the first time. This is what service is all about! 5 star! More

by Dave
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2024

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I received excellent service! !Adam Deleon kept me updated thoughtout the repair on my Mercedes 350 More

by Patclinch7450
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Myron Dixon

Nov 25, 2024

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff Adam Deleon to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

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Employee Rating

The experience was not bad, not excellent either. My windshield was cracked, so I called them to see if I can bring my car in for a repair. They placed an order for my windshield and told me it would More

by masaiida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Mercedes-Benz of Georgetown responded

Hello Masaiida, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 930-6150 when you have a chance. Thank you, and we look forward to hearing from you.

November 14, 2024

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Employee Rating

The car was properly fixed, however the updates on the car status were not forthcoming. I needed to inquiry about it many times. More

by hernandez.vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

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Employee Rating

Always professional and courteous in the Service Department! They are great about providing cost estimates up front, so you know exactly what to expect before the service is performed. More

by Kperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Mercedes-Benz of Georgetown responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2024

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Employee Rating

Professional and friendly service unmatched anywhere! The staff is very knowledgeable and friendly as well. More

by toddboat
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Mercedes-Benz of Georgetown responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2024

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Employee Rating

Toooooo many employees! Most r all men. Not good. Not good at all. I see only a handful of women each time i go . Including today. I paid almost $800 today . I t More

by kelligooding2014@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 19, 2024

Mercedes-Benz of Georgetown responded

kelligooding2014@gmail.com, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Adam Fontenot Service Director afontenot@mbofgeorgetown.com

September 29, 2024

Dealership Rating
Employee Rating

Uodates on the status of my repairs wasn’t good with my first service advisor. More

by Desmond1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz

Oct 02, 2024

Mercedes-Benz of Georgetown responded

Thank you for your review. We’re sorry to hear the communication fell short during your repairs. Your feedback is important, and we’ll make sure to address this with our team to provide better updates in the future.

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