Acton Toyota Service Department | Page 56

I purchased two vehicles from Acton Toyota since October 2009 and they are the 5th & 6th cars we have purchased from that dealership. I find the selection and quality of vehicles to be the best in the surr 2009 and they are the 5th & 6th cars we have purchased from that dealership. I find the selection and quality of vehicles to be the best in the surrounding area. When you combine the salesmenship with their new state of the art service facility (on-line service appointments, beautiful facility, cafeteria, fitness center, and unlimited internet access) it makes it a great dealership overall. It is very easy and convienent to wait while you get your car service. I would highly recommend this dealership, and have already referred three familes who have purchased vehicles at Acton Toyota. More

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The service department seems very efficient. Friendly staff is able to write up orders within a few minutes. After work is completed, the same service writer takes time to explain what was done and expre staff is able to write up orders within a few minutes. After work is completed, the same service writer takes time to explain what was done and express any concerns. The lounge area, rest rooms and cafe are clean and pleasant. WIFI and a separate area for those using computers is helpful in doing business while waiting. The cafe is a nice addition. All the staff that I encountered have a positive manner and seem interested serving their customers. We have two Lexus SUV's and we have them serviced at this dealer most of the time because they treat us well at a fair price. More

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Acton Toyota of Littleton is the best overall dealership that I have ever gone to. I bought my Corolla in 2005 and ever since then I have gone to them for service with both my car and my Mom's camary and I that I have ever gone to. I bought my Corolla in 2005 and ever since then I have gone to them for service with both my car and my Mom's camary and I have the best experiences. Their committment to their customers is outstanding. They are always so helpful. I love going to get my car service and would buy my next cars there. I always send my family and friends there for new cars and service. They are the best dealership around!! More

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after buying my car, i have brought it back a few times for service. everyone i spoke to always welcomed me with a smile. i have never waited long to be called up for service and they were always helpful w for service. everyone i spoke to always welcomed me with a smile. i have never waited long to be called up for service and they were always helpful with my concerns about repairs.they even went out of there way to order a part for my hood that i didn't know i needed and called me when it came in. they have always taken really good care of my car.you have really great people working for you and my car is always ready when they say it will be done. i must also say it was really nice when i picked up my car after i brought it in for an oil change and found they left me a bottle of water for my trip home and a thank you card. thank you donna lamy More

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They are so friendly and prompt. Love the coffee bar and breakfast service. They serviced my vehicle as requested (I've been to another dealership where they completed one job I requested and ignored the o breakfast service. They serviced my vehicle as requested (I've been to another dealership where they completed one job I requested and ignored the other 3, one of which was an alignment that I badly needed after a violent encounter with a pothole; also, believe it or not, they found a rodent's nest in my air intake filter, and LEFT IT THERE! I went home and had to enlist my brother's help to remove it.) They did a great job at Acton Toyota, and my service advisor even drove my car to the other side of the building to have my windshield cleaned (after I mentioned how hard it is to clean the inside) and then signed me up for the rewards program so I could get a birthday coupon. You never feel rushed or undervalued. My daughter goes there, my Dad goes there, my co-workers go there, and we are all very happy with them. As a woman with limited auto repair know-how, it's nice to have a place to take my car that I can trust. More

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Acton Toyota is great! My husband and I take both of our Toyota's there and the service is always excellent. The service people are very friendly and helpful. Their web site is really easy to use and it m Toyota's there and the service is always excellent. The service people are very friendly and helpful. Their web site is really easy to use and it makes it simple to schedule an appointment for services. I really like the way that everyone there treats me as if I'm their most important customer. More

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Neil was EXCELLENT as always. I really enjoy having him as my service manager. The service is fair and they have internet access while waiting which makes it really nice. They also offer free coffee, juic as my service manager. The service is fair and they have internet access while waiting which makes it really nice. They also offer free coffee, juice and pastry which is a plus in the morning. I bring both my truck and car there and will continue to do so. More

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from the moment i drive through the service doors until the time i leave, i am greeted with smiling faces and positive attitudes! every rep that i have ever dealt with at this dealership seems to go ABOVE the time i leave, i am greeted with smiling faces and positive attitudes! every rep that i have ever dealt with at this dealership seems to go ABOVE & BEYOND to accommodate me to insure that my experience there is pleasant. the cafe there is AWESOME and the employees in the kitchen are equally pleasant to interact with, not to mention, the food truly is delicious! More

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I went in this morning for a 5,000 mile service and oil change. It is a breeze to schedule an appointment online. They took care of me as soon as I arrived. I enjoyed breakfast in the cafeteria, had some g change. It is a breeze to schedule an appointment online. They took care of me as soon as I arrived. I enjoyed breakfast in the cafeteria, had some good advice from the parts center, and did some work while waiting in a very comfortable waiting area. Everyone I encountered this morning was friendly and helpful. More

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I should have written this review much earlier.....I went for a regular oil change for my 2010 Prius in mid-January. Dan Sweeney mentioned that Toyota had recently recommended synthetic oil only for 2010 Pri for a regular oil change for my 2010 Prius in mid-January. Dan Sweeney mentioned that Toyota had recently recommended synthetic oil only for 2010 Prius. I wasn't very happy when he said he wasn't sure if the oil change was required every 10,000 miles(synthetic oil) instead of 5,000 miles(regular oil). A synthetic oil definitely cost much more. But before I reached home, Dan had done the research and had left a message on my home phone confirming that with synthetic oil, we needed to change oil just once every 10,000 miles (although oil maintenance required warning will come on every 5000 miles). This is what I call excellent customer service! Also, I appreciated the free breakfast in their cafe while my car was being serviced. More

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