Abood Katib | Page 54

To Whom It may concern: I just purchased (my third car) from Smythe - XC60 Inscription Recharge (hybrid) from Smythe. We found our purchase experience to be unpressured, informative and professional. car) from Smythe - XC60 Inscription Recharge (hybrid) from Smythe. We found our purchase experience to be unpressured, informative and professional. Both William McLaughlin and Henry Padilla worked well together and with us to make sure that the Dealership was delivering the car we wanted with the quality we have come to expect. Both gentlemen were courteous and understanding of our requirements and somewhat limited knowledge of the latest technological advances found in today's vehicles. After some discussion of our concerns, they quickly addressed our issues including short but effective mini-demos of how the car would respond to both foreseen and unforeseen events. We believe the resultant negotiation was fair and resulted in a win/win for both parties. Finally, I must admit that while I came to the dealership with preconceived ideas about the added value of additional parts/maintenance warranties, once my wife and I had the opportunity to rethink our position, we agreed that their addition to the contact was a prudent choice. When we came to the dealership a week ago, we did not have the purchase of a hybrid vehicle in mind; let alone a new car on the lot that would meet most of our needs. Smythe has again demonstrated to us that they truly want to work with theircustomer's interests and requirements foremost in mind. Frank and Sandy Hock More

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It was a pleasure working with Bob as I purchased my Volvo at the end of the lease. He advised me about the advantages of getting the car a Certified Pre-Owned Status (which I did). I had worked with Volvo at the end of the lease. He advised me about the advantages of getting the car a Certified Pre-Owned Status (which I did). I had worked with Bob when I originally leased this XC60 in late 2018. This was my third Volvo from Smythe Volvo. More

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Thank you all so much for helping me get into my new car! I love my Nissan Maxima! I love my Nissan Maxima! More

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Great experience with the entire team from Smythe. Christian our sales rep was patient and informative. Finance work Abood was smooth and easy. Jeff helping with the car was great. Christian our sales rep was patient and informative. Finance work Abood was smooth and easy. Jeff helping with the car was great. More

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Bob Cerza was our salesman a few years ago at Smythe when we got our first Volvo so there was no question that we wanted him for our most recent Volvo experience. He is patient & knowledgeable & made sure w we got our first Volvo so there was no question that we wanted him for our most recent Volvo experience. He is patient & knowledgeable & made sure we got the best car & deal for our needs. Highly recommend! More

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Bob Cerza was so much patience with me when I was deciding on if I should buy my lease out or go into a pre-owned. He kept me up to date with the new inventory and explained the details of buying out deciding on if I should buy my lease out or go into a pre-owned. He kept me up to date with the new inventory and explained the details of buying out the lease. This is my 4th purchase at Smythe and they are great to work with! More

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Smythe Volvo is the #1 dealership for me! They are always professional and personable! Their staff is always knowledgeable and helpful. professional and personable! Their staff is always knowledgeable and helpful. More

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Everyone was very friendly and helpful throughout the entire process. I appreciated the thorough and consistent communication. entire process. I appreciated the thorough and consistent communication. More

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Both Smythe Volvo and and Shaun were great throughout our new Volvo purchase and very supportive of helping to share all the "tech" available in the car. new Volvo purchase and very supportive of helping to share all the "tech" available in the car. More

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A good experience working with Bob Cerza.Tom the set up man also very helpful. Have dealt with Smythe since 1997. Kevin Flanagan runs a great dealership man also very helpful. Have dealt with Smythe since 1997. Kevin Flanagan runs a great dealership More

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