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Abigail Alicea
Abigail Alicea at McGovern Ford at Drum Hill
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Abigail Alicea

Receptionist

McGovern Ford at Drum Hill

1212 Westford St
Lowell, MA 01851

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Abigail Alicea

February 01, 2025

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Employee Rating

My most recent visit went well. The staff is very friendly and polite. All my questions were answered More

by rasmalone
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Borges

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Feb 03, 2025

McGovern Ford at Drum Hill responded

We're delighted to hear that your recent visit went smoothly and our team at McGovern Ford Lowell was able to assist you with all your questions. Thank you for the positive feedback!

January 11, 2025

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As usual, excellent service and attention. Lisa could manage to find a transportation to drop me off at work and pick me up once the service was done in no time. Really convenient! More

by gabriel lainez
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Recommend Dealer
Yes

Other Employees Tagged: Lisa

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Jan 13, 2025

McGovern Ford at Drum Hill responded

Gabriel, we're delighted to hear that Lisa and the McGovern Ford Lowell team provided such convenient service for you. Thank you for sharing your experience!

May 21, 2024

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Excellent service and parts department. Took the time to explain things even on a busy morning More

by cpowers1880
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Recommend Dealer
Yes

Other Employees Tagged: Erik Arsenault , Lisa Rapoza

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May 22, 2024

McGovern Ford at Drum Hill responded

Thanks for the kind words about our service at McGovern Ford Lowell. It's always our goal to keep you informed along the way - safe travels until next time!

April 24, 2024

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Always a pleasure. Carlos Borges is very knowledgeable, kind and professional. Service is always excellent as well. More

by Maryma
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Recommend Dealer
Yes

Other Employees Tagged: Rosie Cray, Carlos Borges

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Apr 24, 2024

McGovern Ford at Drum Hill responded

Maryma, we're delighted to know that Carlos and our team at McGovern Ford Lowell consistently provide you with excellent service. Thanks for your support!

April 11, 2024

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i had a recall lisa and carlos took care of everything they were easy to work with.sometimes working with the advisers can be very intimidating. Not with these guys they took care of everything More

by Pfinnegan8
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marc Houle, Carlos Borges , Lisa

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Apr 12, 2024

McGovern Ford at Drum Hill responded

We're glad to know that our team at McGovern Ford Lowell made your recall process smooth and stress-free. It's always our goal to provide top-notch service, so it's great hearing this feedback!

September 02, 2023

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McGovern Ford was easy to work with and made sure I was happy with my new vehicle. More

by Bronco5565
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Recommend Dealer
Yes

Other Employees Tagged: Mike Smokler, Paul Santiago, Corey Stewart, Carlos Borges

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Sep 06, 2023

McGovern Ford at Drum Hill responded

Thank you for the 5-star rating! We're pleased to hear that our team provided you with a great purchase experience at McGovern Ford Lowell. We'll see you next time! Enjoy your new vehicle!

April 08, 2023

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Best dealership around awesome sale rep Robert Keenan went above and beyond to make everything happen. More

by wilpen423
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Recommend Dealer
Yes

Other Employees Tagged: Robert Keenan, Paul Santiago, Ken Crowley, Gail Lombard, Chuck Cote, Linda Catalano , Scott Carter, Mutaz Mousa, Monica Torres

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Apr 13, 2023

McGovern Ford at Drum Hill responded

Thanks for the five stars! We're glad to hear that Robert and the rest of the crew here at McGovern Ford Lowell could assist you during your visit with us. We hope to see you back for all of your future automotive needs!