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Abigail Alicea
Abigail Alicea at McGovern Ford at Drum Hill
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Abigail Alicea

Receptionist

McGovern Ford at Drum Hill

1212 Westford St
Lowell, MA 01851

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Abigail Alicea

May 21, 2024

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Employee Rating

Excellent service and parts department. Took the time to explain things even on a busy morning More

by cpowers1880
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Arsenault , Lisa Rapoza

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May 22, 2024

McGovern Ford at Drum Hill responded

Thanks for the kind words about our service at McGovern Ford Lowell. It's always our goal to keep you informed along the way - safe travels until next time!

April 24, 2024

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Employee Rating

Always a pleasure. Carlos Borges is very knowledgeable, kind and professional. Service is always excellent as well. More

by Maryma
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosie Cray, Carlos Borges

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Apr 24, 2024

McGovern Ford at Drum Hill responded

Maryma, we're delighted to know that Carlos and our team at McGovern Ford Lowell consistently provide you with excellent service. Thanks for your support!

April 11, 2024

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Employee Rating

i had a recall lisa and carlos took care of everything they were easy to work with.sometimes working with the advisers can be very intimidating. Not with these guys they took care of everything More

by Pfinnegan8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Houle, Carlos Borges , Lisa

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Apr 12, 2024

McGovern Ford at Drum Hill responded

We're glad to know that our team at McGovern Ford Lowell made your recall process smooth and stress-free. It's always our goal to provide top-notch service, so it's great hearing this feedback!

September 02, 2023

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Employee Rating

McGovern Ford was easy to work with and made sure I was happy with my new vehicle. More

by Bronco5565
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Smokler, Paul Santiago, Corey Stewart, Carlos Borges

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Sep 06, 2023

McGovern Ford at Drum Hill responded

Thank you for the 5-star rating! We're pleased to hear that our team provided you with a great purchase experience at McGovern Ford Lowell. We'll see you next time! Enjoy your new vehicle!

April 08, 2023

Dealership Rating
Employee Rating

Best dealership around awesome sale rep Robert Keenan went above and beyond to make everything happen. More

by wilpen423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Keenan, Scott Carter, Paul Santiago, Ken Crowley, Gail Lombard, Chuck Cote, Linda Catalano, Mutaz Mousa , Monica Torres

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Apr 13, 2023

McGovern Ford at Drum Hill responded

Thanks for the five stars! We're glad to hear that Robert and the rest of the crew here at McGovern Ford Lowell could assist you during your visit with us. We hope to see you back for all of your future automotive needs!