Abdul Mughal
Abdul Mughal at Serra Trussville Kia
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Abdul Mughal

General Sales Manager

Serra Trussville Kia

5009 Brookes Crossing Blvd
Birmingham, AL 35235

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4.5
62 Reviews
4.5

62 Reviews

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62 Reviews of Abdul Mughal

October 07, 2024

Dealership Rating
Employee Rating

I was extremely pleased with the ease of buying a care with Serra Kia of Trussville. Their friendly customer first culture started on phone call all the way through the shopping, pricing, and buying proce More

by stevekallaher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Shaw, Seth Franks

September 21, 2024

Dealership Rating
Employee Rating

This dealership was simply Amazing! ! The answered all of my questions, and put me in a new car.!! More

by Marlonturner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Neely, Matthew Shaw, Daniel Hall, Seth Franks , My sales person, was the Gentleman that has a Middle Esstern background. Simply Amazing!!

August 26, 2024

Dealership Rating
Employee Rating

Great service and friendly staff and quickly service on my car every time, And treat me like family More

by Dirt582chin843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2024

Dealership Rating
Employee Rating

Not a good dealer ship wouldn't recommend it to anyone worst experience in my life More

by CAPONEAL047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Neely, Colin Whisenant

Aug 27, 2024

Serra Trussville Kia responded

Unfortunately there is not enough information to investigate why this customer had such a bad experience. I will gladly look into this if more information is provided.

August 13, 2024

Dealership Rating
Employee Rating

My Salesman, Malik was the most patient salesman I have ever met. I drove 2 hours away and it was well worth it. Adul also came and met me personally and made sure I was at a comfortable monthly price. I w More

by termichaelj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malik

July 01, 2024

Dealership Rating
Employee Rating

I am writing this about three weeks after my experience at the dealership. At the date that you sent out the survey I am expressing My opinion. I did not receive all of my paperwork. I did not get a follow More

by THEREG4U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 14, 2024

Dealership Rating
Employee Rating

Very good service department. Friendly and courteous. My truck was done in no time at all! More

by kerrybender1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2024

Dealership Rating
Employee Rating

The loved the dealership got me in a brand new 2024 I love it will recommend others More

by amyakinard05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Myrick

June 09, 2024

Dealership Rating
Employee Rating

No pressure. Excellent answers to all questions. Great environment to buy a vehicle. Very very happy. More

by m.guadagno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, James Myrick

June 02, 2024

Dealership Rating
Employee Rating

Malik Gunn was Very helpful and polite thru the whole process, he made everything understandable and was attentive to all the requests we asked for More

by aguilar7792
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Hall , Malik Gunn

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