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Abdul Durvesh
Abdul Durvesh
Assistant General Sales Manager
Bettenhausen Chrysler Dodge Jeep Ram
16471 W 159th St
Lockport, IL 60441
45 Reviews
45 Reviews
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45 Reviews of Abdul Durvesh
Verified Customer
November 19, 2025
The sales team at Bettenhausen was great—friendly, helpful, and professional—but the moment the contracts were signed, everything went downhill. From upper leadership down, it’s clear they do not care helpful, and professional—but the moment the contracts were signed, everything went downhill. From upper leadership down, it’s clear they do not care about their customers once they have your money. We’ve been dealing with major issues on BOTH our new 2025 Jeep and Ram since September 27, and as of November 18, both vehicles are STILL sitting in their shop with zero updates, zero accountability, and no real urgency from anyone in management. Over the past seven weeks, we’ve been bounced around from person to person, given conflicting information, and left to chase answers and solutions ourselves. Promises of communication and timely repairs have been broken repeatedly. Leadership has shown no ownership of the problems, leaving us frustrated, stressed, and completely ignored. The only person who has actually cared is Franco, the Service Director, who has consistently stepped up to communicate honestly, follow through, and fight to get both vehicles repaired correctly. If it weren’t for him, this nightmare would be even worse. If you value your time, money, and peace of mind, do not buy or service here—once the ink is dry, upper leadership disappears, and you are left to deal with this mess on your own. See all up to date calls and text and both vehicles are still at bettenhausen and not in my driveway. Grand Totals • Calls: 64 • Texts: 22 • Emails: 19 Overall total of all communications: 105 More
by Ashley
Other Employees Tagged: Brandon Mchugh, Todd Navarrete
October 31, 2025
The best fast got me in and out in no time thank you! !! Faster best !! Faster best More
by bigtowstowing
Other Employees Tagged: Nick Pattenaude, Alan "Big Al" Caruthers II, Juan Leon Alvarado, Josh Gabrielson, Jamie Kwak, Ruben Mendoza, Allie Keegan
October 18, 2025
Great location near 355, helpful insightful staff, jamie was candid honest and thorough the entire process was candid honest and thorough the entire process More
by benbenson
Other Employees Tagged: Jamie Kwak
October 14, 2025
It took over 3 hours for an oil change and coolant flush. What’s the purpose of an express lane for routine maintenance if it takes so long? And when I wanted to test drive a vehicle to help the time pass by What’s the purpose of an express lane for routine maintenance if it takes so long? And when I wanted to test drive a vehicle to help the time pass by the battery was dead and it was the only vehicle available. The snacks were a really nice touch and the customer service was decent. More
by airronic
Other Employees Tagged: Allie Keegan
October 08, 2025
The customer service is the best I have experienced with any dealership. Darnell was great and a pleasure to work with and Abdul was great and helpful as well. I would recommend to family and friends and wo any dealership. Darnell was great and a pleasure to work with and Abdul was great and helpful as well. I would recommend to family and friends and would consider using again in the future. 10 out of 10 service! More
by dsb9504
Other Employees Tagged: Darnell Pierce
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