Abbas Masri | Page 24

Superb customer service with value Abbas Masri understands customer service and customer expectations making the process of a car puchase as painless as possible from the moment I enter Abbas Masri understands customer service and customer expectations making the process of a car puchase as painless as possible from the moment I entered to the showroom until I unexpectantly drove home in a new Audi a few hours later. Abbas was aided in the process with the assistance of car manager Dave, the credit search consultant Steve, and the logistical genius Chris Bucknell. Everyone working at the dealership displayed a smile which for a grey Monday in Florida is an accomplishment. Thank you! More

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Great Experience I came in with two models in mind at Audi - the A4 and the Q3 - as well as similar models of Audi's competitors. The salesperson was very accommodati I came in with two models in mind at Audi - the A4 and the Q3 - as well as similar models of Audi's competitors. The salesperson was very accommodating with test drives and pricing without being aggressive or pushy. The sales manager worked with us to get to a lease deal we were satisfied with and made sure we were happy. I had a backup camera installed the same week and the process was hassle free and quick. Already planning on our next visit to get my husband a car this summer! More

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Great Sales Associate Mr. Masri was very helpful and fully explained the different options available to us. He listened to our needs and directed us towards the right car Mr. Masri was very helpful and fully explained the different options available to us. He listened to our needs and directed us towards the right car for us. We are very happy with our purchase and Mr. Masri could not have been more helpful when we stopped in for some explanations re setting up phone etc. Overall the purchase process was very relaxing and stress free. Mr. Masri also directed us for insurance and helped make sure we were all set to hit the road! More

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my new purchase Great services from Abbas Masri. He was not pushy for me to purchase the car and took his time explaining everything about the vehicle. Very happy wit Great services from Abbas Masri. He was not pushy for me to purchase the car and took his time explaining everything about the vehicle. Very happy with the car. More

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My New Audi I had the pleasure of meeting the team of sales experts at Audi Fort Lauderdale. They were were very helpful in my selection of a Q5. The dealership I had the pleasure of meeting the team of sales experts at Audi Fort Lauderdale. They were were very helpful in my selection of a Q5. The dealership is brand new and very modern. I was very happy to go home that day with my new car! More

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Great experience for service and sales! I recently had my A6 serviced at Audi of Fort Lauderdale and they were great to deal with. I went to explore leasing a new one this afternoon and wor I recently had my A6 serviced at Audi of Fort Lauderdale and they were great to deal with. I went to explore leasing a new one this afternoon and worked with Abbas who was also exceptional. I will continue to give these guys all my Audi business!!! More

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Wonderful experience The dealership is brand new and gorgeous. Everyone was so friendly and helpful. Owen Snape was fantastic to work with--he answered all my questions pr The dealership is brand new and gorgeous. Everyone was so friendly and helpful. Owen Snape was fantastic to work with--he answered all my questions promptly and was very knowledgeable about the vehicle. Can't say enough good things about everyone I worked with to get the deal done, particularly Steve Kincaid. Even though we came in late on a Saturday, they were happy to stay and get us in the vehicle we wanted. The buying process was quick and easy, finance as well, thanks to Chris Bucknell. Abbas and Owen helped set up the technical items in the vehicle which was a huge help. I am thrilled with my new Q3--thanks Audi Ft. Lauderdale! More

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Great experience Great service, it s good to see. It has been a very smooth process. Abbas was great, the dealership still smells new, and they have a great inventor Great service, it s good to see. It has been a very smooth process. Abbas was great, the dealership still smells new, and they have a great inventory. 100% recommended to everybody to drive there and to purchase your vehicle there. More

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Absolutely best car experience I've had at a dealership. The entire staff is very friendly and accommodating. I bought an awesome Audi S4 from this place and I don't regret one bit of it. Steven didn't just The entire staff is very friendly and accommodating. I bought an awesome Audi S4 from this place and I don't regret one bit of it. Steven didn't just go the extra mile to get this deal done for me, he went the extra 10 miles. I was a difficult customer and they still went out of their way to make this deal happen and most importantly, make me extremely happy. The entire process from appraising my trade in, to negotiating, to signing and delivery, every aspect of the purchase was pleasant, smooth and comfortable. The sales people take pride in their work and they all were exceptionally friendly even though it wasn't their sale. Chris in finance was also great in the closing of the deal, even though I made them stay late after hours. (and he got me an awesome finance rate). If that wasn't enough, I had the pleasure of meeting Ashley in service who was beyond accommodating to my requests and it was done within minutes. When I normally purchase a car from a dealer, they usually get annoyed by me by the end because I demand 110% in regards to everything. This dealer went above and beyond that, and I'm ecstatic I get to go back to service my S4 there. In other words, you have to give this dealer a try, I don't regret one bit. I would recommend this place hands down over any other dealer I've been to. More

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Used Car Purchase From my first contact looking for a used 2012 E350 coupe my salesman Abbas Masri was professional and upfront with all my requests. Abbas picked me up From my first contact looking for a used 2012 E350 coupe my salesman Abbas Masri was professional and upfront with all my requests. Abbas picked me up at the airport and drove me to the dealership to see and drive the car. The time spent to fill out the paperwork was short and I was on my way home within 2 hours. I was introduced to the two sales managers and the whole process was completed with a high degree of professionalism. I told everyone I would highly recommend there dealership to my family and friends. The service by the sales team was EXCEPTIONAL. More

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