Aaron Castillo
Aaron Castillo at Royal Kia
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Aaron Castillo

Sales / Lease Consultant

Royal Kia

4333 East Speedway Boulevard
Tucson, AZ 85712

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4.4
26 Reviews
4.4

26 Reviews

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26 Reviews of Aaron Castillo

October 28, 2024

Dealership Rating
Employee Rating

Aaron was incredible to work with. He met all our needs, was extremely professional and very knowledgable on the details of the car. I’ve had many car buying experiences before but Aar More

by Stephen Buskirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez

Oct 30, 2024

Royal Kia responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Aaron at Royal Kia. It’s great to know that he was able to meet your needs and provide you with the information you needed. We appreciate your trust in us and look forward to assisting you and your family again in the future. Don’t hesitate to reach out if you need anything else! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 25, 2024

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Employee Rating

Aaron was very knowledgeable about the Kia vehicles. Service did not know certain aspects of the portable chargers sold with car. More

by Chrismeinecke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Royal Kia responded

Thank you, Chris, for your review! We appreciate your feedback regarding your experience with our Kia vehicles. It's great to hear that you found our team knowledgeable. We also understand your concern about the information on portable chargers and will work to ensure our service team is fully informed. We value your input and hope to see you again at Royal Kia! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 24, 2024

Dealership Rating
Employee Rating

Dishonest salesman, poor quality vehicle, bait and switch have purchased there before never again! Cannot Recommend! More

by Steven petersen
Finance Experience
Recommend Dealer
No
Oct 25, 2024

Royal Kia responded

Thank you for sharing your feedback. I understand your concerns regarding your recent experience with Royal Kia and would like to address them. Your satisfaction is important to us, and I encourage you to contact me directly so we can discuss this further. We appreciate your feedback and hope to have the opportunity to improve your experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 14, 2024

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Employee Rating

I went to Rayal Kia because a friend recommended. He said they go through all there used cars to make sure there are no problems. I was not disappointed. When I went there they were having computer p More

by hpsizemore
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Royal Kia responded

Thank you for your detailed review! I'm thrilled to hear that you had a positive experience at Royal Kia and appreciated Nicole's honesty regarding the car's condition. It's great to know that you're happy with your 7-year-old vehicle and that it’s in such excellent shape. I strive to provide quality service and vehicles, and it's wonderful to see our efforts recognized. I hope to serve you again in the future! Enjoy your car! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 09, 2024

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The salesman was friendly and knowledgeable. I was able to take a good test drive in the car. More

by esduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Royal Kia responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our friendly and knowledgeable salesman at Royal Kia. I'm glad you enjoyed your test drive as well. I hope to see you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 01, 2024

Dealership Rating
Employee Rating

Aaron and the dealership worked hard to make sure I got into the vehicle I wanted. Thanks! More

by cstars523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Thomke

Oct 03, 2024

Royal Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Aaron and the team at Royal Kia. It's great that you got into the vehicle you wanted. We appreciate your feedback and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 17, 2024

Dealership Rating
Employee Rating

I bought four vehicles from Royal Kia. One vehicle from Tom Rice, one from Keith Jones and two from Aaron Castillo. All three sales agents were great. They listened to what my needs were More

by JCSCHUBERT58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Jones , Tom Rice, who has left the firm.

Sep 19, 2024

Royal Kia responded

Thank you for your kind words and for choosing Royal Kia for your vehicle purchases! I'm thrilled to hear that Tom, Keith, and Aaron provided you with excellent service and helped you find the right vehicles to meet your needs. Your satisfaction means a lot to me, and I appreciate your support. I look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 29, 2024

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Employee Rating

Great dealership/agent, was able to get me financed with my Sorento and Great deal. More

by Vpineiro62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez , Aaron Thomke

Sep 04, 2024

Royal Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Royal Kia and that we could help you get financed for your Sorento. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 23, 2024

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Employee Rating

I've bought quite a few cars in my life . This dealership is by far the best experience. The way they run the establishment is alot better then all that other places . Great customer service More

by Firered8733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Royal Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had the best car buying experience at Royal Kia and that both Aarons were exceptional in assisting you. It’s wonderful to know you found our deals and warranty appealing. We appreciate your recommendation and look forward to welcoming you back for your next car purchase! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 22, 2024

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Employee Rating

If you're looking to buy a car this place is by far the best car buying experience and I've bought at least 4cars from different dealers. Aron was great both Arons were exceptional. No pressure great deals More

by Firered87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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