AZ Ehteshami

Eli was amazing. And my experience was absolutely amazing and very smooth. They were patient and were very helpful. And my experience was absolutely amazing and very smooth. They were patient and were very helpful. More

by BRIAJLEE Verified Customer Verified Customer

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Everyone who I spoke to was very personable, responsive and was able to answer all my questions. and was able to answer all my questions. More

by SHARONMCARMONA Verified Customer Verified Customer

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Everyone was extremely friendly and the purchase process was efficient and pleasant. I would definitely recommend this dealership. was efficient and pleasant. I would definitely recommend this dealership. More

by PEACETOGO Verified Customer Verified Customer

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Lexus Reps: (Arezu & Jayme) Friendliness A+ Communication/Response A+ Sales Experience A+ Vehicle Knowledge A+ Delivery A+ (Elias) Patience & Demeanor A+ Inventory A+ Overall Experien A+ Communication/Response A+ Sales Experience A+ Vehicle Knowledge A+ Delivery A+ (Elias) Patience & Demeanor A+ Inventory A+ Overall Experience AAA+++ More

by DWIGHTKENNEDY Verified Customer Verified Customer

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II think Elli was very pleasant but like all car dealerships I was somewhat mislead. I made it clear that I wanted front vision. At first, I was told that the NX 250 didn't have it, but it would s dealerships I was somewhat mislead. I made it clear that I wanted front vision. At first, I was told that the NX 250 didn't have it, but it would stop at walls, etc., I was fighting for price, and I was promised a by AZ lower monthly. Conveniently when I came back on Sunday, I was given a lower price. But only $10. At point, after the two or three hours all this took, I was worn out and went with the deal. I didn't like the fact that it was only $10 but I could have lived with that. However, when brought the car home and ran into the inside wall of the garage I wasn't happy. I took out the books and discovered that there was a panoramic view feature. I called Elli and she now told me that it would be more money. I would have liked the opportunity to say no. I know I am locked in for 3 years. But be assured this is the last dealing I have with Falk Lexus. My neighbor, who helped with matching the garage door opener with the car, was interested in the same car as mine. Elli gave him her card and at that time I told him to call. Since my disappointment, I warned him to be careful when dealing with Lexus. More

by BOBGUERIN Verified Customer Verified Customer

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Jim Falk LEXUS is the worst ! They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris Jackson ! He was awesome but everyone else was horrible including the title/lic department and the General Sales Manager John Kim should be fired ! He never returned my calls about getting my issues fixed and this LEXUS purchase was not amazing . Beware of this dealership!!! Scam Alert ! More

by AHMADJACK4114 Verified Customer Verified Customer

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Had an amazing experience, and the process was absolutely seamless. Look forward leasing another Lexus from you in 3 years. seamless. Look forward leasing another Lexus from you in 3 years. More

by KBURTON2 Verified Customer Verified Customer

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Very convenient and great customer service. The people there are very nice, respectful, and happy. They truly make you feel like your home and you can have it your way. there are very nice, respectful, and happy. They truly make you feel like your home and you can have it your way. More

by KAMPURYAN1 Verified Customer Verified Customer

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Jimmy was the best salesman ever! He was extremely knowledgeable and help me choose what is now my favorite car. knowledgeable and help me choose what is now my favorite car. More

by NIKKALONDON Verified Customer Verified Customer

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Everyone was extremely friendly and I had a wonderful experience! They made the car buying experience a very smooth and easy one! Will definitely recommend them! experience! They made the car buying experience a very smooth and easy one! Will definitely recommend them! More

by KLBIAGIANTI Verified Customer Verified Customer

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