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AJ Vanhart
AJ Vanhart at Conicelli Toyota of Springfield
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AJ Vanhart

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of AJ Vanhart

March 02, 2025

Dealership Rating
Employee Rating

Everyone was friendly nice and clean love it here. Anthony is a great sales person More

by CANDYCASSIDY15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Anthony Criscuolo, Tom Maltman, Tom Moore, Jack DePre, Alissa Fox, Brian Coffin

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February 10, 2025

Dealership Rating
Employee Rating

The wait time was too long. Arrived at 8am and left around 11am. About 3 hrs of waiting. More

by SM.FIGUEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, Brian Coffin

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Feb 10, 2025

Conicelli Toyota of Springfield responded

So sorry to hear your wait time exceeded your expectations. I'll be sure to let our service manage know if this issue. We do appreciate your business. Paula d., Customer Relations

February 09, 2025

Dealership Rating
Employee Rating

Wonderful place. .. They work hard and do a great job and are customer friendly... and I love the shuttle! More

by WHITESTUCCO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, Brian Coffin

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Feb 10, 2025

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 02, 2025

Dealership Rating
Employee Rating

The adviser was very professional and helpful. Waiting time for state inspection was within my expectation. More

by LANDCPARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words. We appreciate your business. Paula d., Customer Relations

January 23, 2025

Dealership Rating
Employee Rating

Fast and knowledgeable service Quick turn around with professional staff Thank you Toyota Springfield! Your the best More

by lestrangekim16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, Brian Coffin

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Jan 24, 2025

Conicelli Toyota of Springfield responded

Thank you for a great five star review. We appreciate your kind words and business. Paula d., Customer Relations

January 09, 2025

Dealership Rating
Employee Rating

The Best Service Department I've ever been to ! Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. More

by blessedyear2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Christina Randall, Ayah Maghtha, Jack DePre, Alissa Fox, Malcom Johnson, Rob Garrison, Ben Guyon, Brian Coffin

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Jan 10, 2025

Conicelli Toyota of Springfield responded

Thanks so much for servicing your vehicle with our Toyota dealership. We appreciate the kind words and your business! Paula d., Customer Relations

January 04, 2025

Dealership Rating
Employee Rating

Worked out great. Smooth process. Would be glad to use them again for service in the future. More

by chris.j.george5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, Brian Coffin

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Jan 06, 2025

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership service center to maintain your vehicle's performance! Paula d., Customer Relations

January 04, 2025

Dealership Rating
Employee Rating

The employees in the dealership are excellent. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. More

by ORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, Brian Coffin

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Jan 06, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating; however, did you contact Service again regarding how loud your vehicle is? I would suggest calling in to discuss this with one of our managers. Paula d., Customer Relations

December 29, 2024

Dealership Rating
Employee Rating

The dealer did not have our appointment in their system, resulting in extra wait time. More

by angela38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, Brian Coffin

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Jan 02, 2025

Conicelli Toyota of Springfield responded

Your concerns were sent to our service manager Jack DePre. I am sure someone will be reaching out to assist you. Paula d., Customer Relations

December 21, 2024

Dealership Rating
Employee Rating

The service department Always takes great care of my vehicle, the waiting lounge is large and comfortable and the valet is also large and accommodating More

by DANWOOD1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, Brian Coffin

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Dec 28, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your business. Paula d, Customer Relations

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