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Worst dealership I have ever dealt with! They called me and set up a appointment and salesman didn't show! Someone else helped me and had no idea what he was doing! Walked out and told them to never call and set up a appointment and salesman didn't show! Someone else helped me and had no idea what he was doing! Walked out and told them to never call me again! Service department is no better! More

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Service department personnel are liars. They will hold your car hostage, claiming that they have to have authorization from KIA corporation to do repairs on a published recall! "We'll let you know by the your car hostage, claiming that they have to have authorization from KIA corporation to do repairs on a published recall! "We'll let you know by the end of the day" and three days later, you're still without a car. They refuse to provide a rental, basically screwing you any way they can. I've had to deal with recalls with other auto makers and the process was nothing like this xxxx! Face it, KIA, you've put out a bad product...now OWN it and do the right thing! More

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Martin, Jorge, finance people will try and getvyou to finance with their banks, DONT DO IT, lies lies lies,we had our own to use finance with their banks, DONT DO IT, lies lies lies,we had our own to use More

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Worked with Luis (internet sales person) and Jorge (sales rep). Excellent pair to work with. They were informative, friendly and most of all, helpful. Jorge, especially made the difference for me; his pati rep). Excellent pair to work with. They were informative, friendly and most of all, helpful. Jorge, especially made the difference for me; his patience and willingness to work with me, helped me make the decision to purchase my new Kia Seltos S. I will definitely refer friends and family. More

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The service there sucks! I've been calling them for some information on my truck!! And there is never any one to answer the phone,I leave a message and no one returns my call!! information on my truck!! And there is never any one to answer the phone,I leave a message and no one returns my call!! More

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KIA OF COVINA SCAM ARTIST They sold me a vehicle that had previously been damage an claim that that it is certified. They sell you oil change packages that are supposedly unive They sold me a vehicle that had previously been damage an claim that that it is certified. They sell you oil change packages that are supposedly universal mean you can take it to any Kia dealership. But it lie, they also take 5 to 4 hour to do a simple oil change. Even with a appointment, apparently they don’t know how to do a simple oil change. That dealership is one of the worst experience in my life. I going to sell this car and never buy a Kia vehicle ever again. The dealership at KiA of Covina should be investigated. So don’t buy from Kia of Covina.. More

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I took my car for a recall. Excellent service and very professional people at the shop. However, the person who answers the phone to make the appointment , Jennifer, very rude and not help at all. It give professional people at the shop. However, the person who answers the phone to make the appointment , Jennifer, very rude and not help at all. It gives a bad image to the dealership. So the first impression is very bad. They should send her to a customer’s relation seminar to learn the basics More

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I am a proud owner of a 2017 Kia Niro I bought my car brand new and have loved every day I owned it. Yesterday I was rear ended by a DUI driver. The driver was in a Dodge Ram 4 wheel drive pickup one of brand new and have loved every day I owned it. Yesterday I was rear ended by a DUI driver. The driver was in a Dodge Ram 4 wheel drive pickup one of their largest makes and was traveling at least 45 to 50 miles per hour. My Niro held up great I servived it without a scratch and the car was able to drive away from the accident not towed. Thank you Kia for saving my life and my next car will be a Kia Niro too. I am proud to give you my name and my business on my next vehicle. Cheryl Rocha. More

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Michael Connely Michael was awesome to work with. Very understanding and kind. He made us feel like we were important and not a bother. Great guy. I would highly reco Michael was awesome to work with. Very understanding and kind. He made us feel like we were important and not a bother. Great guy. I would highly recommend working with him and this dealership. More

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COMPLETE SCAM THIS DEALER WILL RIP YOU OFF BUY SOMEWHERE ELSE THESE GUYS ARE A BUNCH OF THIEVES I BOUGHT A NEW KIA AND THEN I WAS ASKED TO RETURN THE CAR THEY KEPT MY 3000 DOWN PAYMENT AND MAKE BUY SOMEWHERE ELSE THESE GUYS ARE A BUNCH OF THIEVES I BOUGHT A NEW KIA AND THEN I WAS ASKED TO RETURN THE CAR THEY KEPT MY 3000 DOWN PAYMENT AND MAKE STORIES UP THIS PLACE IS GARBAGE More

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