5 Lexus Dealers near 94538near 94538

Gina communicated with us regularly in the status of our - cmross.ross

Gina communicated with us regularly in the status of our car. She was knowedgeable; walked us through the ourchase details. After the car was delivered she showed us how to use the different features of our car. She encouraged is to make an appointment with Andy their delivery specialist after we drove the car to get more of our questions about the features answered.

We received great and timely service (first time users) - lairdmatthews

We received great and timely service (first time users) for our SUV 60,000 mile check up.

The Internet salesperson I dealt with is two-faced. - An Average Joe

The Internet salesperson I dealt with is two-faced. When getting internet price quotes from Putnam Lexus, the same salesperson gave me two price quotes on two similar cars. The first price quote explained the details, and salesperson told me to make an appointment when I'm ready. The second email from the same person used slimy sales tactics (get in-store today or no deal) to try to high pressure me to close the deal as soon as possible without even having looked at the car. Therefore, buyer beware when dealing with sales here. Understand their sales strategies and tactics, and move at your pace, not theirs.

EXCELLENT service by everyone at Coliseum Lexus of - Julie L.

EXCELLENT service by everyone at Coliseum Lexus of Oakland. I recently purchased a new ES350 and traded in my old Lexus. From my first contact with Chimgee Shatar (Master Certified Sales Consultant) through my conversations with Ron Fortt (General Manager) to finance paperwork and contracts with Sayed Massoud (Finance Manager) I could not be more satisfied with their service. Chimgee answered all of my calls, texts and emails promptly and accurately. Even though I repeated several questions, she was so patient and kind to continue to answer them and explain the auto features to me. Upon delivery of my immaculate car, she went through the set up and even sent me some videos to watch at a later date. This sales woman is tops!!! We all know there is a lot of important paperwork involved when making an auto purchase and Sayed is efficient and responsive while getting you through all the papers. And guess what, no tricks at the end! Lastly, I would like to thank Ron Fortt as he is definitely the consummate professional. When you work with folks that are professional and happy it shows me that the people that lead must be doing a great job. Thanks again Coliseum Lexus for all your help.