11 Kia Dealers near 92008near 92008

I had an excellent experience purchasing my car from - Kurt Z

I had an excellent experience purchasing my car from Mission Viejo Kia, thanks to Daniel Maciel. From the moment I walked in, they made the process smooth, transparent, and enjoyable. Daniel was knowledgeable, patient, and truly went above and beyond to ensure I found the perfect car within my budget. The entire team at Mission Viejo Kia was professional and welcoming, making the car-buying experience stress-free. If you're in the market for a new or used vehicle, I highly recommend checking them out. Ask for Daniel—you won’t be disappointed!

Outstanding dealership. - markaliveandwell

Outstanding dealership. They did what they said and said what they did. Very transparent and excellent communication. Bought completely online and they delivered it. The whole experience was fun and exciting.

Wow. - Jake

Wow. I am incredibly disappointed and frustrated. I bought my 2025 Kia Carnival Hybrid SX through this dealership and had a wonderful buying experience - no pressure from the sales guys, very limited “upselling,” and generally honest and easygoing customer service throughout the entire process. BUT once I had an issue (a very minor one at that), I had the most bizarre and ridiculous experience I have ever had in all my years of car ownership. I called the service department numerous times and left voicemails to try and set up an appointment, but I just couldn’t get through. (RED FLAG #1) I finally called the front desk line for the dealership itself and the lady was nice enough to get me on the schedule. She apologized and told me the nearest appointment they had was a month out. (RED FLAG #2) Well, my wife dropped off the car for its service yesterday at 11am, and we figured it wouldn’t take that long. She had planned to wait there. She asked them how long it might take and they told her it depends on the nature of the issue - if parts will need to be ordered and replaced, or if is a simple fix. They did not advise how long it would take for them to diagnose the issue, but they told her they would call or text once they knew. (RED FLAG #3) I assumed that this diagnosis process couldn’t possibly be that hard, as the only issue was that the button on the driver’s side door to adjust the rear view mirrors wasn’t working properly (it only adjusted the passenger side mirror). Later in the day around 3:45pm, I texted the number for “Dennis,” since he texted me prior to the service and said I can text/call during the service. I also tried calling and left a voicemail. I just wanted to know if the car would be diagnosed by the end of the day. No response. (RED FLAG #4) Dennis finally got back to me the next day (today), at 7:51am. They still hadn’t looked at the car yet. I asked what the timeline was for getting the issue diagnosed. Crickets. (RED FLAG #5) As of 4pm today, more than a day after dropping it off after waiting a month for this appointment, I was fed up and went to get my car back. I have a two month old infant at home and will be driving to work tomorrow. I need my car. Well, they gave it to me right away, so that was nice. No explanation, no apology, just a look of surprise on the face of the guy I explained the problem to. And guess what? Button is still broken, and not a single thing had been done yet, including diagnosis of the issue. INCREDIBLE. (RED FLAG #6) I looked up the reviews for this dealership. HAH. Lo and behold, I am not the only one to experience this issue with terrible service. (RED FLAG #7) Looks like the managers are pretty proactive about responding to online reviews. Usually it’s an apology and a request for the person to reach out to them. I’ll get ahead of the ball on this one and ask all the questions I need answers on: 1. What was the point of scheduling an appointment a month out, let alone scheduling an appointment at all, if you don’t bother to even look at the car? 2. What on earth is going on over there that has your employees so swamped that they can’t possibly provide service in a remotely reasonable timeframe, even with the use of an appointment system? 3. I bought the lifetime oil change plan when I bought my car, was that a mistake? 4. Will your service department be able to provide that service? 5. To be honest, I’d rather you just give me my money back on the oil change plan… Is that something you can do? (Or will you expect me to find more “lawful” means of recuperating the cost of that if oil changes are a problem too?) I will not be coming back to this dealership for any reason other than to unfortunately find out how bad the oil change situation is… Maybe if that goes smoothly I’ll revise this review and give it a whole two stars LOL. In the meantime, I’ll have to find a different Kia dealership that won’t waste my time. Wish me luck!

I bought a Kia Soul from Adam and he was great to work - cdominguez93

I bought a Kia Soul from Adam and he was great to work with. He made sure I got the deal I wanted

Johnny in Service did a great job handling my maintenance - ericheinrich123

Johnny in Service did a great job handling my maintenance and recall issues. He communicated well and made sure I was taken care of the whole way.

Great dealership and service. - Dottiej

Great dealership and service. Would recommend. Took my car in for oil change and tire rotation. Met with Greg, very personable and friendly. Kept me informed and car was ready on time.

When I bought my new 2023 Kia Niro a couple years back, I - Adamk

When I bought my new 2023 Kia Niro a couple years back, I was definitely happy how I was treated. Not just by the salesperson, but everyone involved like the loan guy and also the guy from the service department that came over after I had purchased to go over every feature in detail no matter how long it took. I had to write a little review to counter balance some negative reviews on here. I’m definitely going to buy my next vehicle here

I was looking for a new car but not seriously when i - chriswalger

I was looking for a new car but not seriously when i stopped at El Cajon Kia. I was interested in a Kia Stinger and they happen to have three to choose from. Kelsey was great, no pressure sales tactics and polite conversation on the test drive. Negotiating went as expected, dealer add ons were offered and i declined. Paid the sticker price. I came in late and they didnt rush me out of there. I found an issue with the bumper before i left and asked if it could be re-painted. The first attempt was disappointing. Very poor quality with lots of defects. I asked them to paint it again, i liked the car and didnt want to walk away. The second time took a week but a loaner vehicle was provided. When i picked it up it looked fantastic! Very thankful for the Kia Team, Kelsy, Juan, and Tony, for working with me on this. and now i have a car i love!

I had my car towed in for service. - Kfudge

I had my car towed in for service. I was advised it would take 3-5 days to fix. It has been a week and they have yet to run a diagnostic to tell me what’s wrong. I reached out to the service department and was advised if you don’t want to wait you can have it towed somewhere else. I had my car towed to Kia to receive specialized care for my Kia. As a single mom I would hope they understand what a hardship not having a vehicle for a long length of time would cause. The service department could benefit from customer service training. A little empathy can go a long way. Really disappointing. I’m going to have to incure the additional expense of having my car towed to yet another mechanic. If Ball Kia cares so little about their customers may I suggest they get out of the business of customer service.

Turn in leased vehicle - Benthomas00

Went to turn in a lease vehicle and look for a replacement car. Sales people said their system had been down for a week and could not accommodate us. Suggested we go to Irvine Kia. Why have a dealership? Very unimpressive

Awesome - Stefca37

I had an amazing experience at Fuller Kia the sales consultant Elise Luna was professional and honest I recommended 3 of my friends to purchase a kia.