17 Ford Dealers near 91784near 91784

Solid follow up and follow through from the first phone - brentlantz

Solid follow up and follow through from the first phone call to driving off of the lot. Kevin Paz was great and the management team supporting him were honest, friendly and quick with transparent answers.

Transparent, professional and flexible I really enjoyed - MICHAEL.A.ROCHA

Transparent, professional and flexible I really enjoyed the experience and would highly recommend the dealership to family and friends.

Great experience from Leonardo the Salesman to Gus - teri.levai

Great experience from Leonardo the Salesman to Gus Finance Manager to Tyler the Finance Closer love my new Car Thank you for helping get into a very nice vehicle 👍🚗🚘 love my new car

I recently visited a Ford dealership to check out the - ernielpz09

I recently visited a Ford dealership to check out the Mustang Mach-E, and I ended up driving one home the same day. My experience was excellent from start to finish. My salesman, Walter, was outstanding. He took the time to show me the car in detail and walked me through everything I needed to know about the Mach-E. He was patient, knowledgeable, and made the entire process smooth and stress-free. Thanks to Walter, I felt confident in my purchase and excited about my new Mustang Mach-E. Highly recommend both the dealership and Walter if you’re looking for great service and honest guidance.

Luis is the best. - catharine1234

Luis is the best. …always looks after my truck and keeps me informed. I only ever deal with Luis

Fairly easy to work and communicate with. - Dennisderry1952

Fairly easy to work and communicate with. Had a truck in stock that fit what I was looking for. Jane in the service department is a pleasure to work with.

Fantastic customer service support! - Reynarose40

Fantastic customer service support!! Scott, Trish,Ben, Brian Service - amazing service I received very great!!

Excellent customer service! - vverkler

Excellent customer service! Friendly and knowledgeable. Love the new location. Our salesman Vinny was so helpful and answered all our questions.

I was very impressed with Daniel Lupton. - villa.artsr

I was very impressed with Daniel Lupton. He went out of his way to negotiate an excellent deal on a Ranger, only for me to change my mind the morning I went in to sign the documents. Without any hesitation, he helped me negotiate a another deal on a Bronco. Thank you Daniel.

Had an appointment to buy a truck. - giancarlochavarin112

Had an appointment to buy a truck. Even got a call a couple hours before appointment to confirm I was still going. Drove over 2 hours to the appointment and they said the truck sold the day before. Terrible way to conduct business.

I spent most of my weekend shopping for a new truck and - Scott

I spent most of my weekend shopping for a new truck and found what I was looking for at Chino Hills Ford with Aldo’s help. Aldo was super helpful through the buying process and made sure to answer all my questions.

I brought my car in on Jan 16th because of Ford recall - Ribo C

I brought my car in on Jan 16th because of Ford recall due to an engine issue where the coolant kept leaking into the engine. I was promised that they will replace the engine at no cost to me. I asked my service rep, Kyle, if they were going to cover the cost of the rental car, he told me they should, and it would take 4-6 weeks to get reimbursed and he assured me it would be taken care of and that Ford will cover the entire cost of the rental. During the course of getting the car repaired, I got no calls from Kyle to keep me updated on my repair. When I first took it in, I was told that the repair was going to take about a week, so I told Avis, I will be needing the car for 7-10 days. I kept calling for about another week to try to get an idea of when the car was ready, and each time I called there was no call back from Kyle. The repair dragged on from Jan 16th to Feb 11th, the entire time, I got no call backs and had to keep extending the rental without knowing a completion date, which was extremely frustrating. It was our family car and our only car, we had to downgrade from the SUV we owned to a smaller and less roomy Toyota Camry, which was not easy because we are a family of 5 with a dog. Did Ford appreciate this? They didn't care. I finally got the SUV back on Feb 11th, a Friday, and returned the rental the same day. When we got home on Friday afternoon, after not having the car for weeks and Ford taking their sweet time to repair it, the radiator burst in the driveway and all the coolant leaked out. I was forced to rent a car on a Saturday, om the spot with no reservation, because that was our only car, but the only available car was a minivan that was a lot more expensive than the Camry, that was about $173 a day, and they ended up fixing the issue on Monday, but I still had to pay for Saturday, Sunday, and Monday. Once the issue was fixed, about a month later, I got the SUV back, returned the rental and gave Kyle the 3 rental agreements, which totalled to over $1500, about mid-February. I asked him again if Ford was going to cover the cost, and he again assured me that the entire cost would be covered. Weeks go by, then months go by, I still don't hear from Kyle, and I called in to the dealership again to follow up, Kyle doesn't call back, a week later I call again and demand to speak to him, I finally get him on the phone, and he said that he submitted the invoices to Ford, and was waiting to hear back. Another month passes by with no follow up. When I called in again and spoke to Kyle, he said he had spoken to Ford and they had questions about the 3rd invoice because it was so much higher than the first two invoices, and I had to remind him that it was much higher due to the fact that i had to get an on the spot rental on a Saturday due to the radiator bursting on Friday afternoon when I got the SUV back. He tells me that he now has the on the 3rd invoice details and will follow up with Ford. Weeks pass and again I'm wondering what the heck is going on with my reimbursement check, so I call in, of course, because Kyle is not calling back, of course. By this time I'm so frustrated, that I ask to talk to the service manager, Lee. Lee tells me that they only have the 3rd invoice, and that they will only be reimbursing me $35 a day, which is barely enough to cover the cost of a small car, not even a sedan. When I told him that Kyle said that the entire bill was covered, and that Kyle never said that, and he basically insinuated that I was a liar. I told him that I gave Kyle all 3 invoices, and his response without even speaking to Kyle, was that they didn't have the first two invoices. Even after I told him that I gave the 1st two invoices to Kyle in person when I picked up the car. He kept taking Kyle's side the whole time and doubted everything I said about Kyle promising to cover the entire rental bill. I was forced to go back to the rental place 6 months later to get the other 2 invoices, the Avis Upland location

Just finished purchasing a ‘24 Bronco and I had the most - NF

Just finished purchasing a ‘24 Bronco and I had the most pleasant experience purchasing a car I’ve ever had; and as a person in their mid-forties, I’ve been to a few dealerships in my time. When initially reaching out to Fairview I was put in touch with Joe Perez who was more than happy to listen to my situation, specifics of the Bronco I wanted and ultimately where I needed to be price-wise…. All of this while accommodating my busy schedule and working with me remotely to get to where we needed to be. Once we got the details dialed in, we turned our attention to locating the specific vehicle I wanted; which to my surprise was incredibly difficult to find. Discouraged a little, Joe assured me that he would do everything he could to find exactly what I was looking for….. And within a day, he did. The visit to the lot was nothing short of awesome. Everyone I interacted with was great, talkative and really made me feel at ease. But of all of the additional accolades I could continue to add here, the one that really stood out was their efficiency. I was there for an hour and half…. And that’s with a test drive. Which if you’ve been to a dealership, you know is an incredibly short time in comparison. I would absolutely recommend these folks if you’re interested in a new Ford. Their willingness to accommodate my busy schedule and efficiently get things done remotely speaks volumes to the extent they are willing to go to help you. Give ‘em a shot. And ask for Joe Perez and Jesus Monroy when you go.

I ordered a Bronco in march 2022 was told no dealer mark - Bradholzer

I ordered a Bronco in march 2022 was told no dealer mark ups I’ll be paying MSRP.. My bronco is arriving in a week or 2 and so far I am very satisfied how I’ve been treated. Robert has been very helpful. I will update once I take delivery of my new Bronco

It was the best experience buying a car. It was quick... - junior

It was the best experience buying a car. It was quick easy and accurate. Their finance dept was awesome. I will buy my next car at this dealership again.

Our salesman told us we were getting a rebate and we did... - Docx3

Our salesman told us we were getting a rebate and we did not get a rebate. He overcharged us for financing. I asked him to call USAA for financing. He said he did and they were high. I called USAA, they also are my insurance company as well as my bank, to put insurance on the car and they offered me financing for lower than the dealer. They also offered me an extended warranty for less than half the price of the dealer. I tried for three days after the sale to talk to someone and no one returned my calls. Very dissatisfied. I would never reccomend this dealer for a purchase!