I went to this dealership because they had a used car - nerax01
I went to this dealership because they had a used car that I had found. I had my own financing. My sales representative, Jay, was a very nice. We took the car for a test drive, I noticed the windshield had several chips and one large crack. They agreed to replace the windshield. I found out that they do not negotiate on price, so what you see is what you get. They were a little bit pushy on trying to get me to use their financing even though we declared up front we had our own financing but this is the case at most dealerships. After agreeing to buy the car it took several hours of waiting for them to get the paperwork done. Once the paperwork was done, the signing part was quick. Yay digital signatures! Again, the finance department was pushing their warranty/Gap insurance but my bank has always had a better price on these. I’m not sure where the miscommunication came but my paperwork was not sent to the bank so I had to follow up with them to get it sent over several days later. Once they received the check they washed the car up and we picked it up. As they promised they got the windshield replaced several days later. Overall, if they had another vehicle I wanted to get, I would go back.
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