4 Kia Dealers near 49015near 49015

I had a great experience working with Chai at the Kia - Erin

I had a great experience working with Chai at the Kia dealership from start to finish. Chai was professional, straightforward, and respectful of my time throughout the entire process. There was no pressure, clear communication at every step, and everything was handled efficiently. Chai made what can sometimes be a stressful process feel easy and seamless. I truly appreciated their transparency and customer-focused approach. I would absolutely recommend them to anyone looking for a smooth and professional car-buying experience.

Everyone was helpful and professional and the cars are - lucyloufour

Everyone was helpful and professional and the cars are great. I couldn't be more pleased. They've followed up well too.

WATCH FOR PRICE HONESTY! - rmarsh1957

WATCH FOR PRICE HONESTY! I WAS INTERESTED IN BUYING A NEW 2024 KIA TELLURIDE FROM KIA OF JACKSON. IN TALKING TO TWO DIFFERENT SALES PEOPLE, I WAS TOLD THAT THEY HAD A $3,000 MINIMUM TRADE-IN ALLOWANCE PROMOTION. SO, I ASKED THE FIRST AGENT FOR DETAILS AND FOR SOME REASON HE COULD NOT CLEARLY EXPLAIN HOW THAT WORKED. THE MSRP OF THE CAR I WAS INTERESED IN WAS $42,980 SO IT WOULD SEEM ONE COULD GET $3000 OFF THAT MSRP. “JOE”, THE FIRST AGENT SAID THAT THE MSRP PRICE WAS A SPECIAL INTERNET PRICE AND I WOULD NOT BE ENTITLED TO ANY FURTHER PROMOTION. (SO MSRP MUST BE “SPECIAL PRICING”! …WHAT A DEAL). A FEW DAYS LATER I CALLED KIA OF JACKSON AGAIN TO LEARN EXACTLY WHAT THE $3000 MINIMUM TRADE DEAL WOULD ACTUALLY BE. THIS TIME I TALKED TO AGENT “RIVER”. SHE ALSO HAD A DIFICULT TIME MAKING ME UNDERSTAND HOW THIS PROMOTION WORKED BUT FINALLY SAID I WOULD GET $3000 OFF THE PRICE THE CAR WAS ON THE LOT…“THE LOT PRICE”. OK THEN I ASKED WHAT IS THE “LOT PRICE” FOR THIS CAR. SHE LOOKED IT UP AND SAID IT WAS $44,480 ($1500 ABOVE MSRP!) SHE CONFIRMED THAT I COULD THUS GET THE CAR FOR $41,480 ($44,480 - $3000) PLUS TAX & FEES. I TOLD RIVER TO PLEASE EMAIL ME THE WINDOW STICKER ETC. I SUBSEQUENTLY GOT HER EMAIL AND I WAS SURPRISED WITH A NEW LOT PRICE…THE MESSAGE SAID “…The lot price of the vehicle will be $45,980.00.”! SO, WHEN I WAS PLANNING TO EXERCISE THE $3000 MINIMUM TRADE-IN PROMOTION THE PRICE OF MY CAR INCREASED AND SO IT ENDED UP GETTING CHANGED TO EXACTLE $3000 HIGHER THAN THE MSRP. I THINK MOST PROSPECTIVE CUSTOMERS WOULD AGREE WITH ME THAT THIS KIA OF JACKSON PLACE WOULD BE A GOOD ONE TO AVOID.