12 Ford Dealers near 48442near 48442

Was pleased with the dealership getting into new car - sarge82375

Was pleased with the dealership getting into new car unfortunately dropping car off tomorrow morning for service

Excellent service. - Highlander

Excellent service. Matt tracked down the specific Bronco Sport I was interested in. The finance guy even found me a lower rate. Everything happened faster than I expected. No messing around. Strongly recommend Bob Maxey Howell.

I came back several times to test drive a vehicle. - Linda F.

I came back several times to test drive a vehicle. Robert was very patient with me and answered all my questions. He was very knowledgeable about their products and told me about all the features on the vehicles I was test driving. He was very professional and pleasant to work with and the rest of the Serra staff are also very professional and friendly. I would come back here again.

James is the perfect blend of knowledgeable, patient, and - Tbrooke

James is the perfect blend of knowledgeable, patient, and genuinely customer-focused. He listened closely to what I needed, walked me through every option without pressure, and explained everything in a way that made me feel confident in my decision. His attention to detail is unmatched—he made sure every question was answered, every concern addressed, and every feature understood. What really stood out was his professionalism and honesty. James isn’t just trying to sell a car; he’s helping you find the right one. He went above and beyond to make sure I felt taken care of from start to finish, including follow-ups after the sale to make sure everything was perfect. If you want someone who treats you with respect, takes pride in their work, and makes the whole process smooth and stress-free, James Lutsey is your guy. I couldn’t recommend him more highly! 🚗💫

Everything was super efficient, and the staff is - demingsrd25

Everything was super efficient, and the staff is extremely helpful and friendly! I recommend Brighton Ford if you’re looking for both new and used cars!

Thank you! - Mrs. Martin

Thank you! Skalnek My 1st experience at Skalnek was awesome with Mrs. Carels. She gives excellent customer service and professionalism. My car sale was completed in a timely manner. I love my car!

The staff was courteous and easy to work with. - tigerpawgt

The staff was courteous and easy to work with. We were able to drive several vehicles of interest and purchasing process was efficient.

I love all the help I had from Melissa ! - mpackard66

I love all the help I had from Melissa !!! She is a great salesperson . Have had a couple issues with the car and hopefully they can all be taken care of .

Love my new vehicle and everyone was extremely friendly - ebecker101013

Love my new vehicle and everyone was extremely friendly and helpful. Got me in my new vehicle quickly. Definitely going to refer others.

Requested Avis Service to update the calibration on the - AvisReview0225

Requested Avis Service to update the calibration on the Telematics Control Unit (TCU) to bring it up to the current calibration as shown in the Ford Diagnostic & Repair System (FDRS) for my vehicle. Service refused to do this without running diagnostics for a particular concern first. I told Service the concern is that the TCU software is out of date and needs to be updated to the current calibration. I also agreed that I would pay the cost (estimated at $180) to do this. Service reiterated they would have to run diagnostics for a particular issue first. When asked why, Avis Service just indicated they were not authorized to do anything until they run diagnostics for a particular issue first. IMHO, sounds like creating service work to increase customer service bills -- it is not like I requested an update to a calibration level not authorized by the FRDS. Review Updated 6/18/25: Spoke to the Avis Service Manager about his response to my initial review. I acknowledged the validity of his response, but wanted him to understand my position that it is unreasonable to expect anyone to give an open-ended "blank check" to perform work. After further discussing the work needed based on information obtained from internet sources, we came to a mutual agreement about the work and cost. The work was performed as agreed. I am now completely satisfied with the Avis performance and have revised my rating accordingly.

Josh was excellent in helping select used car. - geraldartman

Josh was excellent in helping select used car. But the car didn't last 25 hours before throwing multiple error codes and check engine lights. I went to two dealerships and one advised not to use until sorted out. Called sales manager No offer to repair of deal with. waiting for review by another Ford dealer for review of true status and negotiate a settlement.

Strong Customer Service Level. - Pontiac Ceiling & Partition

Strong Customer Service Level. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to.