Serra Ford Farmington Hills

Outstanding service! Robert went above and beyond expectations. He made the process enjoyable and fun. Charles in financing was also fantastic. 10 out of 10 experience! Robert went above and beyond expectations. He made the process enjoyable and fun. Charles in financing was also fantastic. 10 out of 10 experience! More

Everything aligned the salesman, the car, the color the pricing went smoothly. Even the finance guy helped out a little bit to make it a great experience overall, I would recommend them they work with you. pricing went smoothly. Even the finance guy helped out a little bit to make it a great experience overall, I would recommend them they work with you. Good people to work with thank you. More

Derrick and the entire team made the buying experience easy and enjoyable. I flew in From out of town for the purchase. They communicated very well, made great recommendations, and have everything ready easy and enjoyable. I flew in From out of town for the purchase. They communicated very well, made great recommendations, and have everything ready when I got there. Highly recommend! More

Dealership was clean and friendly. Robert Bell was great to work with and had tons of knowledge and helped get in the best possible option for me and my family. He took the time to lis Robert Bell was great to work with and had tons of knowledge and helped get in the best possible option for me and my family. He took the time to listen and hear me out which is hard to come by in the car industry as most other salesman are just looking for another sale! Appreciate his help and guidance during this process! He’s pretty old school but I liked that about him! Definitely recommend if you are Serra and you will for sure get a couple laughs working with him as well! More

I was very pleased with the whole purchasing process. Cole respected me (wife) as the purchaser. We would return when we next want a Ford product. Cole respected me (wife) as the purchaser. We would return when we next want a Ford product. More

Made my daughter's first purchase very special. Very professional and courteous. Pugilist hockey player. Very professional and courteous. Pugilist hockey player. More

Dealership is clean and full of friendly, knowledgeable people. Finance options were explained well and easily understood. Also, buying a car from a hockey legend, Robert Bell was a huge plus.. people. Finance options were explained well and easily understood. Also, buying a car from a hockey legend, Robert Bell was a huge plus.. More

⭐⭐⭐⭐⭐ I had an absolutely outstanding experience at Serra Ford, and I can't say enough great things about my sales guy Will and the entire team there. I came in on a Saturday morning knowing exactly Serra Ford, and I can't say enough great things about my sales guy Will and the entire team there. I came in on a Saturday morning knowing exactly what I wanted in an F-150, and Will made it his mission to check every single box. He listened, he delivered, and he never made me feel rushed or pressured. Finding the right truck with all my specific requirements could have easily turned into a stressful, multi-week ordeal — but Will made it feel effortless. What really blew me away was how smoothly everything came together. From the moment I walked in to the moment I drove off the lot, the entire process — test drive, negotiation, financing, and delivery — was handled all in one Saturday morning. That kind of efficiency is rare in any industry, let alone car buying. The finance team was just as impressive — quick, transparent, and no surprises. Everything was clearly explained and handled with professionalism. If you're in the market for a Ford and want a buying experience that's actually enjoyable, ask for Will at Serra Ford. He and his team have set the gold standard for what car buying should feel like. I drove away in my dream F-150 with a huge smile on my face, and I'd do it all over again in a heartbeat. Highly recommend! 🙌🚙 More

My salesman Robert was excellent very knowledgeable. He was really helpful in finding just the vechile I was looking to get into. Was greeted by friendly staff upon arriving a the Meet Robert who was wo He was really helpful in finding just the vechile I was looking to get into. Was greeted by friendly staff upon arriving a the Meet Robert who was working to get everything in order for me you sign for the new to me SUV. The financial guy was very friendly and very helpful in helping me understand everything I was signing. More