I am writing this specifically about the service - Kim Redish
I am writing this specifically about the service department at Athens Chevrolet as a warning to other Corvette owners.
I own a 2022 C8 Corvette that developed an intermittent no-start issue. The vehicle would randomly not start leaving all interior lights on which would drain the battery.
Before bringing the car in, I had just replaced the battery myself and drove the car less than half a mile to the dealership. I explained this to the service department and specifically requested a battery draw/drain test and a body control module be tested.
NO diagnostic testing was performed.
Instead, I was told the problem was a loose battery terminal bolt and they attempted to charge me $50 to tighten it. I was also made to feel the issue was essentially caused by me because I had replaced the battery.
The car continued to have the same no-start problem.
Following their recommendation, I ended up spending approximately $700 replacing batteries trying to fix a problem they never actually diagnosed.
I then took the vehicle to Rick Hendrick Chevrolet in Buford. After a proper diagnostic inspection, they immediately found the real cause: a failed transmission range sensor that was falsely telling the vehicle it was not in Park. The repair was covered under the drivetrain warranty and had nothing to do with the battery or any battery terminal.
So to summarize my experience at Athens Chevrolet:
• No diagnostic testing performed
• Requested battery draw test never done
• Incorrect diagnosis
• Attempted to charge for tightening a bolt
• Blamed customer for the issue
• Caused unnecessary out-of-pocket expense
• Another Chevrolet dealership correctly diagnosed a warranty drivetrain failure
A C8 Corvette is a highly electronic vehicle and requires proper troubleshooting. Athens Chevrolet did not investigate the issue and instead made assumptions.
I strongly recommend Corvette owners and anyone with modern GM vehicles seek service elsewhere.
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