7 Ford Dealers near 30214near 30214

My car buying experience at Lithia Springs Ford was - 67peaceangel

My car buying experience at Lithia Springs Ford was excellent at every level. All of the staff were helpful, friendly, and proficient in each of their respective roles. All of my concerns were addressed, and I was treated kindly and respectfully through the entire process. Highly recommend and would definitely buy here again. Oh...and I love my new truck!

Just bought a truck there, experience was great. - Tpinman57

Just bought a truck there, experience was great. Dillon was extremely knowledgeable about the truck. He was very helpful in the set up. Great dealership to go to buy a car. Will go back.

I dealt with 3 other dealerships while trying to purchase... - Scott

I dealt with 3 other dealerships while trying to purchase my vehicle. I was on a very tight timeline and the other dealers were stringing me along and were being quite dishonest about arrival/delivery dates. Speedway Ford was up front, willing to negotiate, and had my vehicle ready with the requested add on within 3 days. The whole process could not have gone any better, especially during these low inventory times. I highly recommend the Speedway Team! My only complaint is the sticker price, but that is across the board with every brand. Speedway was willing to negotiate and I’m ultimately comfortable with what we paid based on the market.

I want to be very clear that my salesperson was excellent - bonniedelashmit

I want to be very clear that my salesperson was excellent — responsive, kind, and the only consistent communicator throughout this entire process. She did her best within a situation that was clearly outside of her control, and she deserves recognition for that. Unfortunately, the overall dealership experience was extremely disappointing. After paperwork was completed and my trade was surrendered, communication from the dealership all but disappeared. Timelines shifted repeatedly, questions went unanswered, and attempts to get clear information in writing were ignored. Most concerning was the complete lack of engagement from management, including the General Manager. Despite multiple attempts to communicate and resolve concerns, there was no proactive outreach, no apology, and no meaningful effort to make the situation right. Any goodwill provided was minimal and only after I insisted at delivery. I am now in the vehicle, but the process to get here was stressful, unnecessarily chaotic, and handled poorly by dealership leadership. This experience has significantly impacted my trust in the dealership, despite having been a repeat customer. I would recommend the salesperson without hesitation. I cannot recommend the dealership or its management based on this experience.

Very poor service. - kltollesin

Very poor service. Waited 6+ weeks for an appointment only to be told AFTER they had vehicle a week that they didn’t have a technician and my truck was not repaired. NEVER DO BUSINESS THERE!

I had an extremely frustrating experience with Legacy - L. Dismuke

I had an extremely frustrating experience with Legacy Ford that cost me a lot of time and money with no resolution. I brought my truck in for a torque converter shudder issue. I was charged $1,300 for a valve body overhaul that I was guaranteed would fix the problem. I even told the service advisor that I had seen a Ford advisor explain online that this service is often done first even when the root issue is already known. Despite that, the advisor spoke as if she were the technician and repeatedly assured me that the valve body overhaul would fix my truck. Instead, it made the problem worse. After that, I was told the truck was misfiring and quoted another $1,200 for heater hoses and a tune-up, with the claim that this would fix the shudder. I took the truck to another shop for the hoses at a much lower cost, and that mechanic confirmed my spark plugs were dry, meaning the truck was not misfiring at all. When I brought the truck back to Legacy Ford, I continued to get the runaround. This time I was told it was some kind of board inside the transmission that needed to be replaced. At that point, I told them I was coming to pick up my truck and take it elsewhere. Only after I said that did they suddenly say I needed an entire transmission and took it upon themselves to contact my warranty company. They claimed they saw metal in the transmission fluid, which raises serious concerns—because if metal was present, it should have been seen during the valve body overhaul as well. Before I said I was picking up my vehicle, there was no mention of needing a transmission replacement. The diagnoses kept changing, the guarantees were broken, and the communication was inconsistent and unprofessional. I do not feel this dealership was honest or transparent, and I would not recommend Legacy Ford to anyone looking for reliable service.