17 Buick Dealers near 28117near 28117

Randy Marion service is second to none. - brian109

Randy Marion service is second to none. They are always trying to make the service visit as pleasurable as possible

Pulled into Gastonia Chevrolet, knowing what we wanted - johncapozziello

Pulled into Gastonia Chevrolet, knowing what we wanted and Jhery came walking up to us and we bought a 2025 Buick Enclave! Great service throughout our visit!!!

Personnel was personable, courteous, and professional; - drrac65

Personnel was personable, courteous, and professional; along with being attentive! The entire car buying process was excellent!

Awesome customer service. - tennesseevol92

Awesome customer service. It is always a pleasure to work with Tripp. He is an awesome service advisor and the dealership takes great care of my vehicles.

just bought a Corvette 4/1/21. The Troy store. Super... - golfcally2e

just bought a Corvette 4/1/21. The Troy store. Super honest and nice guys. Flew in from Ohio and they picked us up. Thanks

Matthew & Team worked with me to deliver my 2025 Sierra - Gene

Matthew & Team worked with me to deliver my 2025 Sierra SLT that met my needs and expectations for a fair price. Thanks Gene

I have always had a great experience at this dealership - K_compton

I have always had a great experience at this dealership when I come in for service and for purchasing a car!!

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

The dealership was very clean and well maintained. - aprilrobbie76

The dealership was very clean and well maintained. The staff was friendly and very helpful. The sales associate that worked with me was fantastic at listening to all my needs in the purchase of a vehicle. He put me in a great vehicle. Unfortunately I was not impressed with how long it took to actually drive it off the lot. I purchased on Monday, labor day, had to return on Tuesday with title and insurance. Then was told the vehicle needed work done before I could take the car. Was told to come back the next day. Still was not ready due to wrong parts delivered. Had to be at airport Thursday afternoon, vehicle still was not ready. The salesman Brian, drove me to airport and picked me back up when I returned Monday morning. Finally car was ready. Brian was absolutely fantastic. Please make sure future vehicles are completely ready to be sold before putting on the lot. I was extremely frustrated. The staff was terrific!!! Thank you Brian!!!

Lance Godfrey was so professional, courteous, and - LMS

Lance Godfrey was so professional, courteous, and excellent in explaining everything. We will be back and want to see Lance for our next car!

Their service department is top notch They are very - Alan_condo

Their service department is top notch They are very prompt and efficient Very trust worthy as well

Although I am happy with my car, I cannot say I am really... - planetcoffee

Although I am happy with my car, I cannot say I am really satisfied with this Dealer. My salesman was not very knowledgeable. When I was told a Ford Expedition drives at 27 miles to the gallon, I knew right away that he had no idea about the vehicle. I found it very frustrating that I could not get a real Yes or No answer to any of my questions. The vehicle I bought was used and I was only given 1 key and 1 key fob. I was told they would call the original owner to try to get the key. As I figured that was unsuccessful. I was told by my salesman to just go to Homedepot or Lowes and get a key. I did this to find out that it cannot be programmed. I told the salesman this after it was unsuccessful and he basically told me to try again. I decided not to deal with the salesman can call the manager. It took 2 days to get a return call. All I wanted to know is if I could come in and get a working key. Again I could not get a Yes or No answer. I tried calling the manger back and left another voicemail. It is now day 4 and still no return call. On top of all this the key fob they gave me did not work. I replaced the battery and that fixed the problem. My guess is that they knew this before giving it to me. Something as simple as a key has made me decide not to recommend this dealership. I will not recommend this dealer to anyone I know. I will not be coming back to buy another vehicle again. If they would have just said, go buy your own key as we only give what we have, that would have been fine. Instead they gave me the wrong information and I do not believe there is any excuse for someone to not return a call. To me, that is just poor customer service.

Exceptional buying experience! - nctrader

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

I'd called about an hour bfore I went there and Brandon - tomlane222

I'd called about an hour bfore I went there and Brandon had it parked iut in front for me when I arrived. We went for a short test drive and began the "negotiation" process. I think we both knew I wanted it, the price we agreed on was very (all thinghs considered) reassonable and we concluded the deal that day and I drove it home that afternoon. Everyone involved from the dealership was cooperative, knowledgable, courteous and the entoire process was, in a word, great.

BUSINESS SUCKS - MIKAYLA

HAD VEHICLE 4 MONTHS AND STILL DON'T HAVE THE TAG TRANSFERRED TO NEW VEHICLE. CONSTANTLY ASKING FOR THE SAME INFORMATION. THEY CAN NOT GET THEIR ACT TOGETHER. oWNER MORE INTERESTED IN HIS HORSES THAN IN THE DEALERSHIP. HE NEEDS TO SHUT THE DOORS. TALKS A GOOD GAME BUT VERY BAD BUSINESS PRACTICES.

i would recommend this dealership to anyone and everyone.... - norma

i would recommend this dealership to anyone and everyone. they are very friendly and very customer service oriented. i left there feeling that i had made many friends. i took my 2000 pontiac grand prix in for service and then decided to purchase a new 2004 grand prix. from the service department to the sales department everyone was great! mr mays, the owner is never to busy to talk with you and make you feel welcome. if you are in the market for a new or used vehicle, they are the best in the business, i would recommend giving them a try!! norma howerton/proud grand prix owner