4 Cadillac Dealers near 23185near 23185

Kirk Tajirian and Will jordan always take great care of - Vavettemaster

Kirk Tajirian and Will jordan always take great care of my vehicle needs. The entire staff is a very professional and always get things done

I recently had my car serviced at Duke Automotive. - hooknrod

I recently had my car serviced at Duke Automotive. The service I received stretched out for a while (parts availability) and through it all the service department was courteous, informative and helpful. I especially appreciate the interaction I was able to have with the shop foreman and lead mechanic. Very helpful.

I’ve been a GMC Terrain owner since 2018 and have always - cookds

I’ve been a GMC Terrain owner since 2018 and have always been happy with my vehicle. During a recent visit to the service department for my Terrain’s annual inspection, my mom, who is in the market for a new vehicle, scheduled a 10 AM appointment with Carmelle to test drive a Terrain. We arrived at the showroom at 10:03 AM, but no one was present in the showroom or outside to greet us. After wandering around, Mark eventually entered from the far side of the showroom. I mentioned our appointment with Carmelle, and he informed us she hadn’t arrived yet. Despite this, Mark quickly brought around the vehicle we were interested in, allowing my mom to test drive it without even requesting her driver’s license. While Mark was courteous, the lack of engagement from the rest of the team was disappointing. Upon our return, Mark asked if we had any other questions but didn’t follow up beyond that. Two other employees were seated in a nearby glass office but made no effort to acknowledge us. Ultimately, this lackluster experience led my mom to purchase a different vehicle from another dealership that same day. A more attentive and professional approach could have made all the difference.