14 Ford Dealers near 23060near 23060

We had a great experience with Bayside Ford trading in 2 - kmhoskins99

We had a great experience with Bayside Ford trading in 2 vehicles to upgrade to something bigger. Lynsey was very helpful and easy to work with.

Although the process of purchasing a new vehicle can feel - Jennaanne1706

Although the process of purchasing a new vehicle can feel stressful Alexander and his team made it feel easy and were very personable. The environment was very welcoming as well.

I had high expectations when I purchased my SUV and - William

I had high expectations when I purchased my SUV and Richmond Ford made it happen. Thank you Wyatt you went above and beyond to make sure I left in the vehicle I wanted. All my future vehicles will come from Richmond Ford.

I recently had the pleasure of purchasing my vehicle from - philvz

I recently had the pleasure of purchasing my vehicle from Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, engaging personality made the entire process not only straightforward but truly enjoyable. Luca’s ability to clearly explain every feature and detail instilled confidence in my decision, ensuring I felt well-informed and valued throughout the purchase. What truly set this experience apart was how Luca embodies the Lincoln brand and the Richmond Lincoln dealership. His commitment to excellence and genuine care for his customers make him a standout professional in the industry—qualities that I will undoubtedly share with my friends and family. Additionally, I must commend Jazz, the financial manager, who worked his magic to secure a car payment that perfectly fit my budget. Jazz’s expertise and dedication turned what could have been a stressful process into a seamless and positive experience. Together, Luca and Jazz represent the very best of Richmond Lincoln, making my vehicle purchase a memorable and hassle-free journey.

Great experience - F150

No hidden fee's , ask for the out the door price and that's what you get. Thank you for being an honest dealership. I cant remember everyone's name but they where all great. I bought new F150 Ruby Red

I loved that they sent a video explaining the issue with - ariedw3

I loved that they sent a video explaining the issue with my car and everything was done professionally.

I’ve had this car for two years, and it’s been one - Yana

I’ve had this car for two years, and it’s been one problem after another. Last week, I finally took it to the dealership because it has been making a loud noise when it starts—a problem I’ve been reporting for over a year. It took that long for someone at the dealership to actually hear it and believe me, and told me to schedule a service appointment. After they inspected it, I was told, “That’s just how the car is,” and that Ford won’t replace the part unless it actually fails or is damaged. So what was the point of scheduling the appointment? Just to be told there’s nothing they can do? This will be my last Ford vehicle. I’m beyond disappointed with the lack of accountability and customer service.

I took my 2003 Ranger in for check engine light and - sharonalsop

I took my 2003 Ranger in for check engine light and engine miss. After a week I pick up my truck and as soon as I leave the lot the check engine light comes back on. When I take it back they said first thing they ask for is an additional $285. Dollar diagnostic fee which was included in the original $940. Dollars I paid them. They then proceed to tell me it was a different issue from the first time, same problem, check engine light and engine miss They are CROOKS

Wonderful car-buying experience. - Pat

Wonderful car-buying experience. Straight forward, fair deal. I will be using their service again. Many thanks to Dave and everyone at Parrish Ford!

My husband and I had to get our Ford Edge serviced. - Bowlerc082

My husband and I had to get our Ford Edge serviced. DeDe was so pleasant and professional to deal with. She kept us informed every step of the way.,

State Inspection - fordlover

Dan Zadory and Will Breedlove. Dan (service consultant) and Will always take good care of me and my vehicles no matter what I need. I had an 8AM appointment, arrived early and they took me right in and I was out in no time.

If you value your time, communication, and basic respect - mbeni555

If you value your time, communication, and basic respect as a customer, I cannot stress enough—do not take your vehicle here for body work. I dropped off my truck after a fender bender in mid-May, and according to the tag they put on my key, it officially went into the shop on June 2nd, 2025. I didn’t get it back until August 29th, 2025, that’s almost 90 days in the shop for a minor repair. Yes, I understand delays can happen, parts availability and insurance approvals can extend timelines. But delays alone weren’t the problem here. The real failure was the complete lack of communication. - I called multiple times, yet they could never give me a timeline, when I pressed for a timeline, they told me 10 days, and after 20 days I called again, they told me probably just another 10 days. - I asked to speak with Nathan G., the Progressive on-site adjuster. I eventually got his contact info, left him a message, and he never called me back. - Later I was told he “sent emails.” I double-checked my inbox and spam folder, I never received a single email from him. And even if I had, if a customer isn’t responding, any professional knows you pick up the phone and call, or send a text. Especially when both the shop and Progressive knew I was actively looking for updates. - When my truck was finally done, no one called me. I had to stop by the shop myself on August 29th and found it sitting finished (possibly since the day before, who knows). Throughout this entire process, I remained polite and patient. I never raised my voice, never acted unreasonable, and gave them more than enough time to do their job. But patience only goes so far when months go by without a single clear update. To make matters worse, because my truck sat mostly idle for nearly three months, I had to take it straight for an oil change and add fuel conditioner to protect the engine. That’s something I did on my own as a best practice, but honestly, the shop should’ve taken it upon themselves to go the extra mile considering how long they had my vehicle. Now, to be fair: Is it fixed? Yes. Did they do a good job on the actual repair? Yes. But good repair work is the baseline, it’s what any competent body shop should deliver. Other shops most likely would have done just as good a job on the repair itself, but with far better communication and customer care. And that’s where CMA completely failed. Good repair work doesn’t excuse 88 days of silence, poor communication, and leaving a customer in the dark. Being without my truck all summer was a huge inconvenience, and what should’ve been a straightforward process turned into a stressful one. This experience has cemented my decision never to do business with CMA again. Not only will I never use their body shop again, but I also won’t be buying a vehicle from CMA Ford. If they can’t handle a repair with honesty and professionalism, I certainly don’t trust them with something as important as purchasing and servicing a vehicle. At the end of the day, it’s simple: treat customers the same way you’d expect to be treated when you do business with another company.